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| Job Location | Addlestone |
| Education | Not Mentioned |
| Salary | 20,000 - 22,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Role: Customer Service Administrator Location: Addlestone, Surrey Salary & Benefits : £22,000 + bonus potentialHours: 8.30am -5.30pm (Mon-Fri) Are you looking for a new opportunity with an exciting, forward thinking company Do you want to work in a fast paced customer focused role where no two days are the same Do you have a good mix of administration and customer services skills My client areexpanding their Customer Support Team and are looking for someone who is ready to take the next step in their career.Our award winning client, with modern offices based in Addlestone, are leaders in their field. They pride themselves on offering quality services to their clients, with exceptional performance ratings and have a strong reputation. They are looking for candidateswho pride themselves on delivering excellent customer service and who can demonstrate strong administration and organisational skills. Your responsibilities.* You will respond to customer queries that arrive via calls, emails, live chat and through the post* Ensuring you provide excellent customer service - you will provide information, guide through payment plans and handle appeals and complaints, handling all associated administration. * You will be required to effectively handle customer queries within the timelines set out by the business* Managing complaints effectively and escalating where necessary* Working to daily targets / KPIs About you:* You will have a good mix of administration and customer services skills * Confident, with clear communication skills and an aptitude for learning and retaining information * You are keen to work in a supportive close-knit teamFor further information about this role - please get in touch with Sylvia White today!Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Keyskills :
Call CentreAdministration