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| Job Location | Abercynon |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary, full-time |
Our client, based in South Wales, is currently recruiting for a Responsive Customer Service Advisor on a temporarycontract for two months. Our client offering 100% home working, and offer flexible working hours to fit the candidate’s need.The position is due to start immediately on a full time basis. The hourly rate is negotiable based on experience for this position.The ideal candidate will have experience using the QL Housing Management System, and must have a working knowledge of South Wales.Duties will include (but not limited to):* Answering telephone calls from tenants requesting a repair or making an enquiry* Recording information on the housing management system QL* Raising responsive repairs job orders and issuing them to contractors* Booking repair job appointments with tenants and completing jobs orders* Tracking jobs issued to contractors and chasing to ensure they get doneExperience required:• Experience working with Social Housing tenantsSkills, knowledge and expertise required:• Understanding and working knowledge of QL Housing Management• Knowledge of South WalesRewards and Benefits:• Flexible working hours• Full time working from homeWorking hours:• 35 hours per week• Monday - Friday 9am-5pm (Flexible hours on offer)Please note that you require recent experience to apply for this role.For further information on the position, please contact Evan Yabsley or Mike Hodgetts.James Andrews is acting as an employment agency and business in relation to this role.KEYWORDS: Customer Service; Social Housing; Scheduler; Planner; Repairs AdministratorAt James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £50 each once they have completed 20 days in a role via James Andrews!**Terms and conditions apply, contact us for details