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Job Location | Abercynon |
Education | Not Mentioned |
Salary | £19,006 - £19,926 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Customer Service AssistantAbercynon, South Wales (15 miles north of Cardiff)£19,006.39 - £19,926.16 per annum35 Hours per week (Monday to Friday - Flexitime available)Our client lies in the heart of Rhondda Cynon Taf in glorious South Wales. They’re proud of their deep-rooted history in providing housing and support for the people and communities where they work. They provide 1827 homes for living rents, and their hugely respected Cwm Taf Care & Repair subsidiary provides services to enable older or disabled people living in privately-owned homes to maintain their safety and independence.Above all though, they are a people-based organisation. They’re passionate about providing great services and support, about being a good employer, and about being a respected partner in our region and across Wales.They’re looking for a passionate and practical Customer Service Assistant, who’s main purpose will be to provide comprehensive administrative support to the Housing & Communities Team to ensure maximum efficiency and responsiveness to the needs of tenants and the Group. You will assist other staff within the Team, enabling them to fulfil their functions in respect of service delivery.You must have previous experience of involvement in a customer focused service resolving customers’ enquiries either through face to face communication or via telephone conversations.Most importantly, you will be someone who is highly motivated, has an eye for detail and has a genuine passion and demonstrable experience of delivering quality services. Being respectful and inclusive to colleagues and customers will be important to you. Required skills
Keyskills :
Social Housing customer service