Depot Supervisor

Job Description

A Bit About Us:We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.About theDepot Supervisor role:Working on a 3 month FTC, you will work closely with our site Depot Manager, on a daily basis to make sure that our Outbase runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will be the main point of contact for our Self Employed Drivers and be responsible for the effective management of the transhipping and delivery of appliancesShifts - 4 on 4 off 40.25 hours per week Days shiftsHeres What You Can Expect to be Doing as our Depot Supervisor:You will oversee the operation including our team of Drivers and fleet of vehicles. You will live each of our values in everything you do will be an ambassador for customer care and delivery quality. You will supervise the loading and unloading of products, your aim to make sure every product is ready for delivery in the first-class condition to each of our customers. You will ensure all of our vehicles are roadworthy, legal, and compliant and you will work alongside our Quality & People and Development team to ensure your outbase is supported and maintains our company values. Your daily tasks will include:- Completing in-house reports to provide data required by the Regional Manager and Head Office on a daily basis.- Checking that all vehicles leaving the Outbase are secure and meet required transport legislation requirements- Ensuring that all employees are complying with the training that they have received to provide a safe working environment for everyone- Completing alcohol testing when required- Communicating with our Self Employed Drivers, handling any queries efficiently and in a professional manner- Taking responsibility for managing the transhipping and reloads.- Training for new starters to include Safe Systems of Work and Health & SafetyA Few Things About our Depot Supervisor:You will be the type of person who is able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance in the right direction, paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the running of the operation.Experience- Previous experience within a Team Leader or Supervisory role- Management of teams- Awareness of Transport, Logistics, Distribution or Warehousing environments- Knowledge of transport legislation and legal compliance of vehiclesSkills- Able to remain calm and focussed under time pressure- Able to solve problems independently and with confidence- Able to communicate effectively especially by email and phone- Has a logical and methodical approach to all tasksWhy choose AO:Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.We keep things simple. We say things like "treat every customer like they’re your gran” and “make decisions your mum would be proud of" because we’re personal and act with integrity – every day in every action.Great People Deserve Great Things:We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.- 25 days holiday (Excluding Bank Holidays)- At least 5% contribution pension scheme*- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.If you have what it takes to become our Depot Supervisor, click “Apply” now – we want to hear from you!