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| Job Location | Wythenshawe |
| Education | Not Mentioned |
| Salary | 27,000 - 31,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
My client is the first integrated education and skills group the UK has ever seen. They offer one of the only learning, training, employment and support organisations of its size, going from strength to strength. This unity is already a regional leader andthe key innovation behind offender learning and this progress is from only the last 5 years so imagine what the next 5 could bring!They have been listening to the needs of each of their sectors for years until finally combining to become truly such a unique organisation. Reflecting the combined strength of over 5 market leading organisations- giving the best support, expertise and powerof its wider group infrastructure to benefit not only learners, but employers and the community as a whole.An exciting opportunity to join this movement has become available!You will be supporting the groups IT strategies by providing a customer driven technical support service to all the users of the Groups IT services in a flexible and efficient way. You will also be responsible for providing third line support and experiencedin first and second line service desk technical support to users helping with queries, service requests and fault reports. The role has hybrid options available and wants someone with the right attitude to handle queries from initial contact to resolution.The ideal candidate will have: Microsoft Certified Systems Associate (MCSA) Windows 10, Office 365 or Server 2012 CompTIA Network+ VMware Certified Associate - Desktop & Mobility HP AIS Network Infrastructure VMware Certified Professional - Desktop & Mobility or Apple Certified Support Professional Veeam Backup & RecoveryAnd previous experience in a technical support role. Proven track record in problem solving and able to proactively look for resolutions and able to demonstrate experience in providing a quality serviceSound like you Please send me your up-to-date CV!