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Job Location | Wyboston |
Education | Not Mentioned |
Salary | 21,000 - 22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Our client a top IT training company based in Wyboston has an exciting opportunity for an Enrolment Advisor to support the enrolment process for their Skills Bootcamp programmes. You will be providing first class customer servce, advice and guidance to learnersand cients.Responsibilities Enrol learners and build cohorts for the Skills Bootcamp programmes Engage with applicants that have applied for a place on the Skills Bootcamps Send Application Forms, Technical Assessments and Learner Agreements for applicants to complete Conduct ID and address confirmation checks Check accuracy of the Application Forms and amend if necessary Check applicants are eligible and meet the funding requirements Confirm learner course attendance Look for organisations e.g. job centres / charities who can feed delegates into the locations where Skills Bootcamps are taking place Data processing on various CRM platforms Ensure excellent customer service is given to the clients and students Present information webinarsRequirements: Experience working with the Microsoft Suite, particularly Outlook, Word, Excel and ideally experience with CRM software Confidence making and taking phone calls which is a large part of the role Initiative and a willingness to get involved in a wide variety of tasks Excellent attention to detail Excellent verbal and written English communications skills Hardworking and positive attitude Good interpersonal and client relationship skills Time management, organisation, and planning skills Adaptable to constant change Previous experience in an office based, customer support and administration role is essentialFull training is provided for this role.This position offers you the opportunity to work from home 1 - 2 days a week after probation.Index Recruitment is acting as an Employment Agency in relation to this vacancy."Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".
Keyskills :
Communication SkillsGeneral AdminMS Office