Telemarketing Enrolment Advisor

Job Description

My client is looking for an Telemarketing/Enrolment Advisor to support the front end, enrolment process for our Skills Bootcamp programmes.The Skills Bootcamp Team is a fast-paced environment whose aim is to deliver first class customer service while delivering exceptional advice and guidance for their learners and clients. Full training will be given for this role.This is a Fixed Term Contract lasting for 4 months an office-based role located in Wyboston Lakes, St Neots.Key Responsibilities: Outbound calls to new learner leads on a daily basis Outbound calls to the existing database for the purpose of cleaning the database and finding learners who are still interested in the Skills Bootcamps Generate and email out application E-forms for learners that want to enrol onto a Skills Bootcamp Add learner names to the Enrolment Teams pipeline tracker for progression Saving incoming E-forms in learner evidence packs General ad-hoc administration duties as and when needed Ensure excellent customer service is given to our clients and studentsSkills Required: Initiative and a willingness to get involved in a wide variety of tasks Excellent attention to detail Excellent verbal and written English communications skills Hard working and positive attitude Good interpersonal and client relationship skills Time management, organisation and planning skillsWhat our clients says about the businessWe are a global businessOur Head Office is in London, and we have offices and training centres in Europe. Our business language is English but the team (some of whom work flexibly and remotely) together with our clients is a diverse group.Regardless of where you are based, you will have all the tools you need to carry out your role. Youll also have a buddy to help you settle in and answer any questions before you join and during your first few weeks.Day to day communication between the teams and regions is easy as well as regular face to face contact and meetings, youll also get to see colleagues through regular Skype/Teams calls and hear what everyone has to say across the various Yammer groups.We want your thoughts and feedback too so youll be encouraged to be an active part of the groups youre a member of.A great working environmentFirst and foremost, we want you to have a rewarding career - well give you all the support and encouragement you need to develop and to be your brilliant self. We have a strong sense of wellbeing for everyone who works here and actively encourage a work/lifebalance.You can dress casually (but please dont dress to distract!) and you can enjoy the strong camaraderie from the many events and social activities we run.Whats in it for youThe contribution you make to the success of the business will be recognised. You will benefit from BUPA Medical/Dental Care, our workplace Pension Scheme and Life Assurance, our Ride2Work scheme, Season Ticket Loan, up to 25 days paid holiday (plus an extraday to support your chosen charity), time off over Christmas, an annual bonus (depending on business performance), a sabbatical rewarded for long service and access to our accelerated training.Our company CodeWere very proud of our Company Code which was built collaboratively by the whole team. We live and breathe it every day and will expect you to do so too. As you get to know the business and your colleagues, youll see how our code comes to life.Hungry - Be successful, hit your targets and get better at what you do.Open - Youre open to new ideas and change.Care - We care about what we do and act with honesty and integrity.Fun - Work should be fun, fulfilling, and exciting.Index Recruitment is acting as an Employment Agency in relation to this vacancy."Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion".

Keyskills :
Outbound CallsPersonal DriveTelemarketingTelephone Manner