Resourcing and Scheduling Administrator

Job Description

Resourcing and Scheduling Administrator£22k-£24k Full Time Permanent Monday to FridayWyboston, BedfordshireWere looking for a UK Resourcing and Scheduling Administrator. This is an exciting, fast paced role and has been created to support our rapidly growing UK and Nordic regions. Working from our UK Training Centre in Wyboston as part of our Operations department,the successful applicant will be responsible for allocating our vast pool of instructors to our course delivery dates and will report into the Scheduling and Resourcing Manager.Our award winning client are a training company with a unique approach. Since 2001, we have enabled over 70,000 students to develop valuable digital skills through our accelerated training programmes, and for the last eight years have been recognised amongstthe Top 20 IT Training Companies in the World. Our courses enable professional development and certification on behalf of some of the biggest names in the industry - Microsoft, Cisco and (ISC)2 among them - and are designed to keep pace with the continuallychanging landscape of the digital marketplace. From the delivery of our first training course to the successful business we are today, we have continued to grow and develop the products and programmes we offer. The key to our success is the people we hire.We place great value on attracting and retaining great talentDo you have supervisory experience with a real "Can Do" approach to your workDo you enjoy working in a fast paced environment where no 2 days are the sameThis could be your next best move.As part of the role you will responsible for the following:

1. Utilising a list of approved instructors you will allocate them to a public scheduled list of courses. You should aim to have all courses scheduled no less than 10 weeks to the delivery date.
2. Where demand arises, work to resource courses proactively to ensure that sales have enough seats to sell. For example; where a course is sold out, you may be asked to schedule another course to cope with demand.
3. Custom Course Requirements - Where the Sales team have demand for a customised course that requires slight changes (i.e change to length of days or expansion on a module) you should work with an approved instructor to present a course with the relevantchanges. Work with the commercial manager to ensure it is priced up correctly taking into account any development that may be required.
4. Closed Course Requirements - Where the Sales team have demand for a course solely for an individual company, work to find a date and an available instructor that works for the client.
5. Complete all administrative tasks attached to delivering each course in regard to the instructor resourcing side of the course delivery process.
6. Manage the scheduling service desk. This is where requests will be added, reviewed, managed and processed

he successful applicant will have the following skills:

• Strong leadership skills
• Passionate about the Firebrand Customer Experience
• Excellent written, verbal, listening, interpersonal and soft skills
• Evidence of building strong relationships
• Ability to work well with all levels of the organisation
• Excellent organisational, time management and strong problem-solving skills
• A positive attitude and approach to the job role especially in moments of adversity
• Ability to react with a can-do attitude in a fast-moving area of the business
• Ability to work independently

To apply for the role of resourcing and scheduling administrator please email your cv toTina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.

Keyskills :
Administrative SupportLeadershipBuild Strong RelationshipsFast Paced EnvironmentProject Resourcing