Service & Small Works Engineer

Job Location	Writtle
Education	Not Mentioned
Salary	£32,000 - £40,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

* Critical Environment Clients* Rapidly Expanding Business* Training ProgrammeCompany Overview****** was formed in 2011 to provide a full range of services in the security and fire industry and to deliver cutting edge system solutions. Recognising that the security industry was at a tipping point changing from almost entirely analogue systems over todigital solutions, the expertise and experience of Engineers and companies offering these services would have to adapt to meet the changing requirements of clients and of the industry itself. Job Title - Service and Small Works EngineerLocation - Essex, East London, HertfordshireReports to - Service ManagerResponsible for - Junior Engineers, Apprentices, Contractor EngineersJob SummaryTo service and maintain security and fire systems and associated technologies. To liaise with the customer and end users and provide instruction and training to the same. To liaise and report back to office and administrative staff. To install small systemsor additions to systems, configure, test and handover. To be on call on a rota-basis. During quieter periods, assist the installation team.Job TasksThe main job tasks involve the following but are not limited to those listed. ******* may ask for reasonable additional tasks to be carried out to support the business:* Routine service of equipment* Fault finding, investigation and repair of equipment* Configuration/commissioning of equipment* Providing support, guidance, advice and training to other Engineers* Review of system design before commencement of works* Kitting up jobs and checking / testing of equipment at the office* Installation including containment, cabling and kit* Liaison with office and administrative staff* Attendance at training courses* Liaison with clients* Handover of systems to clients including training* Site surveys* Creation and/or completion of necessary documentation* Completion of timesheetsPerson Specification Essential- Minimum GCSE level grade A-C (or equivalent) in mathematics, science and English- Computer literate- Good working knowledge of Microsoft Office products including Word and Excel- Able to physically install security systems and use knowledge to work out solutions to installation and configuration issues in addition to faults- Proven service experience- Smart and well-presented team player - Polite and courteous (both verbally and written)- Able to use own initiative and work with minimal supervision- Able to take the lead whilst maintaining the respect of team players- Excellent ability to communicate at all levels- Ability to learnDesirable- Qualification in security systems such as BTEC Level 3 (Advanced) CCTV- NVQ or equivalent in Engineering- Knowledge and working experience of Alarm Master or other similar software packages- Minimum five years experience in a similar role- Wants to progress own understanding of the technologies employed

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