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Technical Support Engineer

Job LocationWoolwich
EducationNot Mentioned
Salary40,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Role: Technical Support Specialist Location: Woolwich, SE18 (Hybrid) Salary: £50,000 (DOE) I am currently working with a rapidly expanding bespoke software and solutions company who are looking for a 2nd / 3rd Line Engineer to join the technical team and lead from the front.This company are a bespoke provider of solutions to a variety of industries, and after another very successful round of funding they have huge expansion plans creating a clear progression plan for the successful candidate!The Role:

  • As a 2nd / 3rd Line IT Support Engineer you will provide day-to-day IT Support to customers and have an element of management / team lead duties
  • You will log, manage, and organise customer support tickets
  • This is a highly technical role, where you will support industry leading infrastructure and high-tech specialised technologies
  • You will be supporting field engineers, be the point of escalation and provide team lead duties to the 3rd Line team
Key Requirements:
  • Previous experience of working as a 2nd / 3rd Line Engineer in an internal / MSP environment
  • Clear communication, teamwork & motivated to achieve further career success
  • Experience working with Windows Server / Linux / AWS Server
  • Project Management experience
  • Networking Protocols: DNS /DHCP / TCP/IP
  • Switch / Router + Firewall Support
  • Full Support of Microsoft Stack
Key Benefits:
  • Competitive salary of £50,000 (DOE)
  • Hybrid Working Availability
  • Clear Progression Plan and huge scope for team development
  • Share scheme available
  • Pensions contributions
  • Holiday: 25 Days holiday + Bank Holidays
If youre interested in this position please APPLY immediately, and Ill be in touch to discuss the details with you.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

APPLY NOW

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