Associate Delivery Manager

Job Description

Your new roleGovernance and Performance - Records Management team are responsible for the governance, advice and assistance on the creation, capture, storage and ultimate disposal of information across the company.As an Associate Delivery Manager, you will be one of the main points of contact across the Digital Services Directorate for the Records Management Advice team, providing support on a wide range of tasks, including responsibility for daily electronic recordsmanagement, regular report running, monitoring of records management advice inbox and supporting colleagues across the business. The successful candidate will be able to prioritise their workload, complete tasks to agreed deadlines, thereby ensuring a smoothand efficient process for our customers.This role can be based in any main National Highways location with the flexibility to work remotely but will require travel when necessary to other locations, subject to COVID-19 guidelines.What youll be leading onMonitoring and daily management of Records Management Advice mailbox and ServiceNow.Responsibility for electronic records management regular report running (SHARE)Point of contact for requests from LIMs and creation of workflow requests.Completing annual National Archives Information Management ReportManagement and disposition of Project and Enterprise WorkspacesTo be successfulExperience of working with records management (SHARE or similar) is essential for this role.Well organised, with good communication skills, both oral and writtenGood IT skills across a range of Microsoft Office applications (including Excel).Previous administrative support experience, ideally in a governance environmentAbility to prioritise tasks, and deliver work on time to the required quality standardA bit about usThe Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data andtechnology services from frontline to back office, in a modern and efficient way. Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligentvehicle and transport systems as they develop, to improve journey safety and reliability.Interviews are planned to take place in October.Why you should join usAt National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. Were proud that as an organisation we are continually striving to dobetter and actively encourage and support our colleagues to do the same with their careers.So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then youll be a great fit for our organisation.And finallyWe reserve the right to close before the advertised closing date, so we recommend completing your application as soon as possible.Our benefits packageOur total reward package includes basic salary, the potential for a performance related bonusContributory pension scheme with employer contribution of up to 10%Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)Flexible hours and blended working between base location/homeLife assurance of 4 times annual salaryHealth and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccinesA cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travelSignificant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experienceAnd we are:Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilitiesMoney friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programmeCommunity friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effortIf you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:Right to work check3 year employment history referencesDBS criminal record checkSocial media and adverse journalism checkDriving licence check (if applicable)Fit to work questionnaire (for all), followed by a medical check (if applicable)And finally And finally we reserve the right to close before the advertisement expires