Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Reception Manager

Bucks and Berks Recruitment
Job LocationWindsor
EducationNot Mentioned
Salary£35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A fantastic opportunity has arisen for an experienced Reception Manager to join our client, a prestigious Hotel in Windsor. As the guests first point of contact, the successful candidate will be responsible for providing excellent customer service at alltimes, as well as managing the reception team and providing Duty Management as required.£35,000 depending on experience, plus excellent benefits40 hours per week (shift pattern)Key responsibilities:

  • Improving & maintaining the operating standards throughout front of house.
  • Ensuring the team deliver consistently high standards of service and guest satisfaction.
  • Ensuring that standards are regularly reviewed and that standard procedures are in place.
  • Ensuring that all staff are trained accordingly and full training records are maintained.
  • Maximising the profitability of the department, achieving budgeted Revenues through training staff to up sell at every opportunity and controlling departmental expenses including wages, in line with business levels.
  • Ensuring all new staff have a thorough induction and all staff receive the necessary skills training to deliver a consistently high standard of guest care.
  • Carrying out appraisal and performance reviews with the team including the setting and review of business & personal objectives; in order to develop, motivate, coach and build the best team.
  • Ensuring good communication lines are maintained between all departments.
  • Duty Management as required.
Key skills:
  • Previous experience as Head Receptionist or Reception Manager in a 4* or 5* environment.
  • Prior experience of managing a team.
  • Operational experience in Reception, Reservations and Night Audit.
  • Good working knowledge of Opera.
  • Good financial awareness with a solid understanding of room sales, revenue streams and controls.
  • Must be motivated with the ability to implement standards, policies and procedures and to police them.
  • Proven man-management, coaching and team-building skills.
  • Interviewing and performance management skills.
  • Self-motivation and able to motivate others to achieve tasks.
  • Excellent presentation with an outgoing personality, excellent interpersonal skills and professional manner and an excellent command of written and spoken English.
  • Good knowledge of Microsoft Office.
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30days.As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity,race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

APPLY NOW

Reception Manager Related Jobs

© 2019 Naukrijobs All Rights Reserved