Project Manager

Job Description

Our client is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth are looking for a Project Managerto join our team. You will be the technicallead for their customers to ensure they achieve their goals with the software. The ideal candidate will have a minimum of one year of project management experience, with experience of implementing and supporting SaaS solutions for customers a bonus. Workingin a fast-paced company, you’ll need the ability to learn quickly and have the self-motivation and determination it takes to succeed in a rapidly evolving market.Overview:The Project Manager role is responsible for the management and successful delivery of a number of small to medium projects undertaken by our customers, in a manner which meets the customer’s objectives and contributes to their business case. This role ownsthe relationship and direct liaison with company clients for the duration of new deployments and upgrade of all existing solutions.Responsibilities:

• Manage new client implementations, from client input gathering, requirements specification, development through to delivery.
• Prepare all requirements documentation in accordance with agreed team procedures.
• Manage the implementation to ensure a successful outcome for internal and external customers.
• Provide advice in respect of specifications, cost, timings and implementation of customer solutions Deployment organisation, planning and monitoring.
• Produce timing plans in conjunction with resourcing managers and other key stakeholders.
• Ensure timely & proactive updates of all projects in the deployment Pipeline.
• Monitor and track the progress of assigned setups against the planned time and cost, ensuring timely communication in relevant Slack channels
• Proactively update and advise all stakeholders of project status
• Follow the Deployment team’s best practices for all setups at all times Risks and issue management
• Analyse risks and issues, communicate avoidance and take mitigating actions Change control
• Highlight and help to resolve any deviations from the agreed scope
• Manage the change control process for implementations Process improvement and value-added services
• Initiates and implements best practice and continuous improvement within the team
• Help with new colleague onboarding
• Take ownership for your own knowledge enhancement related to the companies products & services

Education/ Experience

• Proven track record in project management
• Formal Project Management methods
• Sound understanding of eCommerce, eBusiness tools, architecture, document management and database management

Skills & Abilities

• Microsoft Project, Excel and Word at intermediate level
• Excellent organisational skills, decision-making, problem-solving and negotiation skills
• Ability to prioritise and delegate
• Multicultural awareness
• Excellent communication skills (including a good standard of written and spoken English)

Aptitudes

• Self-motivated and goal-oriented
• Excellent interpersonal skills
• Ability to work in a matrix structure and inspire high team spirit
• Dynamic and initiative-taking personality
• Good adaptability and flexibility
• Ability to work well within a team environment

In addition the following will be an advantage:

• Degree in computer or management studies
• PRINCE 2 qualification (EU)
• PMI qualification (US)
• Experience implementing and supporting SaaS solutions for customers

Keyskills :
Project Management