Contract Coordinator Windsor & Maidenhead

Job Description

Salary: £25,926.00 pro rota9 month Fixed Term Contract starting April 2022Working hours: 40 hours Monday - Friday flexible working hours availableSercos Environmental Services provide a complete waste and recycling service on behalf of the residents and community in our local communities. With a professional, dedicated and friendly teamwe ensure that streets, homes and businesses are kept clean,safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for a like-minded Contract Coordinator to join our team of essential workers and help us make a positivedifference to the environment we all live and work in.As part of this role youll be the first point of contract for the Client, liaising daily regarding resident and property issues and request. Offering support to the supervisors throughout the day through the monitoring of the service and allocation of missedbins and additional work. Assisting the Operations Manager and QSHE with contract compliance, keeping up to date records and systems to ensure the contract remains compliant at all times with legislation and company policy.Reporting to the Operations Manager, this role will see you maintain and operate vital client communication links, ensuring all work orders are provided and completed in line with Service Level Agreements (SLAs) and to firm deadlines. You will update andmanage computer databases and spreadsheets, providing reports and statistical information to senior management. This role will also see you completing general administration duties when required including; stock control, managing all recieved complaints viathe recognised systems and control of delivery of goods and sales and stock control.Our team is made up of professional, friendly, and supportive teammates, including managers who are dedicated to the ongoing development and career progression of our team. We have outstanding training opportunitiesavailable to you, along with the chancetoundertake additional qualifications.What youll need to do this roleExcellent communication and interpersonal skills are essential for this role as you will be using your customer service experience within our service industry.Knowledge and Understanding of Operational Waste Management is highly desireable. You will have a large focus of Health and Safety so experience managing compliance systems is essential.Why SercoMeaningful and vital work: The nature of our business means you will do interesting work that mattersdelivering essential services that touch peoples livesA world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. Youll be able to broaden your experience and apply your skills in new ways.Great people: We are a motivated team who will encourage you and help you to succeed. Youll have the resources you need to do your job in a diverse and supportive environment.What we offer The opportunity to make a real difference to the quality of life in our communities A role as a company ambassador Up to 6% contributory pension scheme Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships. Interesting, varied and enjoyable work A company that recognises your contributionAbout SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public servicesaround the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.By joining Serco you will have unlimited access to our Global Employee NetworksSercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionateabout diversity, inclusion and belonging.ApplyPlease click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employmentfor our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid wor