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2nd Line IT Support Engineer

Talent Finder
Job LocationWilmslow
EducationNot Mentioned
Salary£25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

2nd Line IT Support EngineerAn exciting position has become available for a full time 2nd Line IT Support Engineer to join our friendly team based in Wilmslow, Cheshire.The successful candidate will earn £25,000 per annum. If you have experience in troubleshooting Windows desktop and server issues plus Office 365 administration and migrations and then this is a perfect opportunity to grow your career and join a fantastic company.Role Requirements

  • Troubleshooting and resolving issues on Windows client and server machines and supporting a Windows environment
  • Networking - DNS, subnetting, DHCP, firewalls, VPN
  • Windows Server - AD, DNS, DHCP, Group Policy
  • Office 365 – implementation and administration, migrations of Sharepoint and Exchange, Azure AD management, Powershell experience
  • Virtualisation – Hyper-V
  • Excellent communication skills
  • Ability to build a good rapport with team members and clients
    • Role Responsibilities
  • Provide day to day support (2nd/ 3rd Line) to a number of clients with a variety of computing issues
  • Some project work where you will get the chance to manage and implement various projects including file server and email migrations, Office 365 projects (Sharepoint, Power Automate, Forms, Power BI etc,) Azure automation etc.
  • Assist with troubleshooting and resolving application and infrastructure issues
  • Keeping documentation up-to-date
  • Liaising with 3rd parties and suppliers
  • Following processes and procedures
  • Conversing with clients who are non-technical
    • Company For 15 years our client has been providing IT support to small businesses in the local area. Their client base has continued to grow over the years due to their excellent service.All work will be home based for the time being, with some very occasional onsite work in and around Manchester/Cheshire.Our client takes a great deal of pride in the services they provide to their clients and boast a team of highly skilled, professional individuals who are happy to help and have extensive knowledge in their field.Why should you apply
  • The chance to become part of an ever-growing company
  • To become part of a dedicated, hardworking team
  • Mostly working from home, occasional onsite work
  • A great salary
    • If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY buttonKeywords: IT, support, 2nd line, computers, Windows Server, Office 365, Microsoft 365, AD, AD Administration, Azure, Azure AD, Group Policy, Network, Networking, Sharepoint, Powershell, Hyper-V, Power Automate, Power BI

    APPLY NOW

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