Customer Support Advisor

Job Location	Willowbrook East Industrial Estate
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

Customer Support Advisor £19,834 + monthly on-target bonus + great benefits Happy customers and even happier colleagues, thats what makes our world go round. If youre a people person and passionate about delivering a great customer experience, then develop your career further with the UKs leading foodservice business and makeour customers feel heard. Every day, we deliver 1.5m products to schools, care homes and hospitality venues and more across the UK. As a Customer Support Advisor, youll be a big part of why our customers come back for more, by building relationships overthe phone, email, web chats and social media. Taking pride in connecting with our customers, your natural warmth and helpfulness will shine through.As a Customer Support Advisor, youll make sure your customers know theyre in safe hands. Working in our lively contact centre, youll confidently handle all sorts of interactionsfrom placing orders to resolving queries. Training starts with gettingup to speed on our systems and products. From there, you will be supported with ongoing coaching and training to develop your skills and career with us. We not only spot peoples potentialwe actively make plans to promote our rising stars.Ultimately, your role will be to solve issues and develop customer loyalty. So, well expect you to have already worked in a target-driven customer service role. Youll also need the influencing and negotiation skills to quickly build a rapport with people,verbally and in writing. Every contact is different, so being calm, adaptable, and able to think on your feet will be key. We need a Customer Support Advisor who can use their initiative to get things done and to keep our customers happy.People join us for the stability and security of our business, and they stay for our fun and friendly culture that supports everyone to be the best they can be. Join us and discover all sorts of opportunities to develop your career with us, as well as arange of great benefits. Apply now.

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