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Job Location | White City |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
(DDaT) 3rd line support engineer (SC cleared) Must hold SC clearance Inside Ir35 12 month contract London Based Timescales (for SC+ clearance) needed The SC+ security clearance process can take 3-4 months, and sometimes longer, from the date of the submission of accurately completed security forms depending on the level of security clearance already held and the vetting history of the individual.The role is responsible for assisting in the 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and to meeting user requirements. It provides assistance in maintaining and upgrading technical systems in line with technical projects and aid the support of technical networks and infrastructure. Knowledge:*In-depth knowledge of IT hardware, operating systems, virtualized environments and software. *In-depth understanding of IT languages, web technologies and software packages. *Awareness of new technology. *Knowledge of ITIL guidelinesSkills:*Excellent information technology skills in a wide variety of platforms.*Analytical skills/ data interpretation skills. *Organisational skills. *Troubleshooting and methodical fault resolution skills.*Ability to quickly learn and adapt to new technologies.*Interpersonal or customer service skills.*IP addressing and subnetting (IPv4 & v6).Experience:*Relevant Infrastructure support and fault diagnosis*Proven experience in an IT related field. *Experience of effectively working as part of a team*Good Knowledge UK Tactical Interception (TI) architectures*Understanding of UK Tactical Interception methods and capability*Covert telecoms methods and devices used*Covert entry and methods and devices used*BIP0008*SPF and IS1 and 2 and GSC.CESG Good Practice Guides: *13 - Protective Monitoring; *7 - Protection from Malicious Code; *8 - Protecting External Connections the Internet; *12 - Use of Virtualisation Products for Data Separation; *17 - Client System security; *20 - ICT Service Management Security Considerations; *26 - Managing Risk from Thin Client systems; *35 - Protecting internal ICT network Security encryption of devices.*5+ years experience of supporting a Windows Server 2008 R2 based network.*VOIP*Virtual Private Networks (VPNs); *CISCO ASA Firewall configuration; *CISCO Catalyst switch configuration; *MS System Centre 2102, specifically MS Hyper-V, Data Protection Manager and Virtual Machine Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.