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Office Administrator

Interpersonnel UK Ltd
Job LocationWest Malling
EducationNot Mentioned
Salary£17,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Commercial AdministratorLocation: West MallingSalary: £17,000 p/aInterpersonnel UK have an exciting opportunity for an experience administrator to join our clients growing team! Our client boasts a friendly and vibrant office atmosphere in their open spaced and modern office building based in West Malling. They offer excellent benefits for their staff and are the perfect company to start a lifelong career with!Your role will be to assist the HNW and Commercial team with administrative duties and will involve outbound and inbound call handling, so you must be confident on the phone to be considered for this role.What would you be responsible for in this role

  • Processing of policy records and dealing with all associated administration that does not require an underwriting decision
  • Loading quote information onto the appropriate system, including conducting Credit Searches and Flood/Subsidence checks, according to the current protocols
  • Compilation, updating and reconciliation of management information
  • Indexing of correspondence onto system and workflow allocation
  • Setting up Direct Debit Instructions and processing Direct Debit queries
  • Reviewing other finance queries, arranging refunds where appropriate and chasing for outstanding premium
  • Rectifying correspondence queries, sending out post and maintenance of filing systems
  • Reviewing and writing of Business Unit processes
  • User testing of system enhancements including regression testing
    • What would we like to see in you
  • Strong planning and organisational skills and the ability to work to deadlines
  • Follow procedural requirements and escalate queries as and when it is sensible to do so
  • An effective communicator using all verbal & written communication methods. Able to communicate complex issues to clients and colleagues
  • Able to develop and sustain positive working relationships with internal and external parties
  • Experience with Microsoft Office suite of programs
  • Acts well on feedback, constantly seeking to improve their performance
  • Actively listens to others and demonstrates their understanding with appropriate follow-up actions
  • Motivated and driven to achieve team and individual targets
    • If you have previous experience in an administrative role (preferably within the insurance industry) and are looking for the perfect company to join, then look no further and apply today!Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website.

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