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Sales & Administration Coordinator

Job LocationWest 26 Industrial Estate
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Ferno has an opportunity for a Sales and Administration Coordinator to join our friendly team.Due to continued growth of the Company, we are now looking for an experienced Internal Sales and Administration Coordinator to be based at our offices in Cleckheaton. Joining us on a full time, permanent basis, you will receivea competitive salary, dependent upon experience, plus excellent benefits.Established 50 years ago, Ferno are a world-leading manufacturer of Emergency Medical Solutions and Vehicle Telematics systems for the Emergency Medical Services including Ambulance, Fire & Rescue Services, Police, Hospitals and other major industries throughoutthe UK.Key responsibilities as our Sales and Administration Coordinator:

  • Processing quotations
  • Updating the CRM system
  • Working closely with our external field-based sales team
  • Being a prime point of contact for Key Account Customers
  • Processing orders via email and telephone
  • Dealing with customer enquiries and queries
  • All aspects of administration duties related to the Customer Service, Internal Sales and FernoCare Department
  • Aftercare of Ferno products (Service and Maintenance of equipment). New service contracts, processing orders, administration and providing work to our field-based technicians
What we are looking for in our Sales and Administration Coordinator:
  • Previous sales and administration experience isessential
  • Be able to work efficiently in a busy sales office environment
  • Be able to prioritise workload and work under pressure
  • Comfortable talking to customers with a confident telephone manner
  • Works well as part of a team with a positive, can-do attitude
  • Export administration would be desirable
  • Good written communication skills
  • Excellent attention to detail
  • Experienced and confident with Excel
  • Experience of a CRM system
  • Excellent communication skills
  • Ability to work and relate to people at all levels
  • Experience of working within a manufacturing environment would be desirable, but not essential
  • Beneficial to have worked with the ERP XA system, but not essential
Benefits you will receive as our Sales and Administration Coordinator:
  • Company annual bonus scheme
  • Contributory DC Pension Scheme
  • Death in Service life assurance scheme
On offer to the successful candidate is an attractive basic salary and benefits, giving you the ability to work with a dynamic, friendly and fast-growing company.If you have the experience we are looking for as our Sales and Administration Coordinator, then please click apply now.

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