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Receptionist

Pertemps Plymouth Commercial
Job LocationWembury
EducationNot Mentioned
Salary9.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , part-time

Job Description

Part-Time ReceptionistPertemps is currently seeking a part time Receptionist to join a doctors surgery team on a temporary basis.The ideal candidate will need to have a professional, caring, and courteous manner and a thorough understanding of good customer service. Youwill have excellent communication skills, be reliable, flexible, and well organised. Good telephone and I.T. skills are essential as is the ability to work under pressure.Experience in a similar receptionist role would be an advantage.Job descriptionThe purpose of the receptionist role is to:

  • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Person SpecificationQualities/AttributesEssential
  • Comfortable working to agreed objectives
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work with a variety of tasks/multitask
  • Ability to solve problems within area of work/knowledge
  • Enjoys generating and responding to ideas
  • Can easily adapt to change
  • Accurate and thorough approach
  • Ability to apply set procedures
  • Pleasant and articulate
  • Flexibility of working hours
  • Good Sense of Humour
  • Excellent Communication Skills
  • Excellent Keyboard and computer skills
  • Ability to work as part of an integratedmulti-skilled team
  • Able to work under pressure
ExperienceEssential
  • Experience of working in customer service/public environment
  • Experience of dealing with the public/patients
Desirable
  • Experience of working within a GPPractice
QualificationsEssential
  • GCSE English & Mathematics or equivalent
Desirable
  • IT Qualification
  • Typing Qualification
Hours15 - 20 hrs a week

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