Service Co-ordinator

Job Location	Welling
Education	Not Mentioned
Salary	£12.00 - £16.00 per hour, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , full-time

Job Description

Are you an experienced Co-ordinator looking for your opportunity to start before ChristmasAre you great at communicating with clients & have your own transport to get to the officeRate: £12- £16 Per hour - DOE40 hours a week:• Monday to Thursday 8am – 5pm• Friday 8am – 4pmA sucessful and growing company based in Erith is looking for an enthusiastic service Co-ordinator to join their friendly team on a temp to perm basis.Duties Include:• Assess the service needs of clients and provide them accurate information to the engineers in the field• Create and maintain a database system with clients, sites and lift information for quotes, service visits, repair visits and call outs.• Assess client issues and provide recommendations and solutions• Ensure each client is given the necessary services and follow up to fill ongoing service needs• Maintain good relationships with engineers and clients to keep customer base• Answer telephones in clear polite manner and respond to email inquiries in the office• Invoicing, from data system• Making up technical manuals (O&M Manuals) and folders for newly installed lifts• Produce and provide Risk Assessment Manuals & Method Statements when required.• Complete accreditation requirementsThe ideal person will have:• Ideally Minimum 1 years of lift experience or a related customer service experience required• Previous administrative experience preferred• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel• Excellent customer service, problem-solving skills and high-quality organisational skills• The ability to work well under deadlines and to show willingness to multitask• The ability to build relationships• Excellent verbal and written communication skills• Excellent critical thinking and problem-solving skills• Knowledge of health and safety proceduresBenefits:• May lead to perm security which pays a Company pension• On-site parkingIF YOU ARE IMMEDIATELY AVAILABLE AND LOOKING FOR A SECURE ROLE FOR THE NEW YEAR - SEND YOUR LATEST CV TO: and advise what your current working situation is.

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