Inbound Customer Service Advisor

Job Location	Wath-upon-Dearne
Education	Not Mentioned
Salary	£10.42 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time Work from home

Job Description

Rate of pay: £10.42 per hour37.5 paid hours per week inclusive of a 30 minute break each shift.Working Hours: Mon-Fri 8am-6pm. Shifts allocated by client once successful in training.12 week Temp to Perm OpportunityPlease Note - You must be able to commit to 2 weeks working onsite at our clients site in Rotherham to complete your training. Fed up with the commute to the Office Would you like to be free of morning traffic jams and evening rush hour We have the role for you! We are offering full time opportunities working from home!Do you have a passion for excellent customer service and enjoy helping people Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions Do you enjoy great job satisfaction, ensuringcustomer needs are at the heart of your interactions and that all queries are positively resolvedIf you answered yes to all of the above, we want to hear from you today!Adecco are working in partnership with our client to recruit candidates to work as Customer Service Advisors from the comfort of your own home.Please Note - You must be able to commit to 2 weeks working onsite onsite at our clients site in Rotherham to complete your training. As an essential public service worker, you will be a vital member of the team and have full access to your support network via online channels.We have several openings for customer service focused individuals who are ambitious, keen to learn new skills within a call centre environment and want to progress with a long-term career.Every assignment with Adecco comes with the following benefits to you:

Monday to Friday 8:00am - 6:00pm (No weekend work to suit your work life balance)
Up to 28 days paid holiday a year
Weekly Pay
Exclusive access to Adecco Associate Benefits including retail and leisure discounts, and Mental Health support.

Youll be responsible for:

Dealing with a diverse range of customers through inbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional manner.
Capture, maintain and ensure quality and safety of customer data.
Assessing claims and dealing with customer enquiries via electronic means.
Supporting the Departments aim in the digitisation of all claimant services.
Delivering and maintaining individual and team targets.

Requirements:

Excellent verbal and written communication skills in English
Able to follow instructions and processes
Resilience and the ability to work in a faced paced, high pressured team environment
Basic DBS Clearance and full employment history

Working with us, youll have a can-do attitude with a genuine passion for excellent customer service and enjoy helping people. And with us, youre not just another employee. Youre an individual, and this is how youll be treated. With your dedicated managementteam with you every step of your career, youll be joining us in a proudly diverse and inclusive workplace.If this sounds like the job you are looking for, click apply today!Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacyAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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