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Job Location | Wath-upon-Dearne |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , part-time |
Job Title: Call HandlerLocation: RotherhamHourly Rate:Pre 12 week - Weekdays £10.42, Evenings and Saturdays £14.07, Sundays and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the rostered hours will be out of hours (after 8pm and weekends)Length of the contract: Temporary to Permanent (12-week probation via agency)Gi Group are seeking to appoint several Call Handlers to our client based in Rotherham. This is an exciting opportunity to join one of Yorkshires most successful Integrated Urgent Care Providers and become a part of a highly skilled and dynamic team withlots of opportunities to train and develop.As a Call Handler, you will be highly trained to assess and advise patients and to provide the best care and outcome - no two calls will be the same. This is an incredibly rewarding role that allows you to really make a difference to patients lives.Successful candidates will be trained to have the skills to deal with the variety of patient calls in a compassionate and professional way. They will also use your strong customer service skills to deal with complex, sensitive, and sometimes distressinginformation, to ensure the right level of appropriate care for all patients is provided.You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated to patient care and be able to work the shift patterns allocated.Main Duties: