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Webchat Analyst

Addition+
Job LocationWatford
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of Webchat Analyst. It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online,anywhere, anytime and on any device!What You Can Expect

  • Work Type - Permanent
  • Salary - £24k
  • Location - Watford
  • Plus, amazing employee benefits such as a hybrid work scheme, 26 days of annual leave, and more!
Main Responsibilities as a Webchat Analyst
  • To communicate with customers via web chat
  • Dealing with complaints, issues, and general advice to customers
  • Escalating cases to appropriate departments
Core Experience & Skills Required
  • Must have at least one year of experience in a call centre environment
  • Must have at least 1 year of experience with customer service through web chat.
What’s In It For You
  • Great company to work for!
  • Hybrid work scheme (2 days a week in the office)
  • Private medical cover
  • BONUS!
  • 26 days of annual leave.
For further information on this Webchat Analyst role apply belowWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.By applying, you confirm you are happy to be added to the Addition mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

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