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Job Location | Watford |
Education | Not Mentioned |
Salary | 26,000 - 28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Main PurposeThe role of Credit and Collections Specialist has overall responsibility for all aspects of the AR asset sitting on the balance sheet.From a process perspective the Credit & Collections Specialist follows the receipt and application of cash to the appropriate customer accounts, resolution of disputes and deductions, collecting pure past due accounts, taking payments via SEPA/Direct Debitand Credit Card, arranging refunds to customer accounts, negotiating re-payment plans and potentially the management of legal and special collections. The evaluation of credit worthiness of new accounts and the annual review of credit limits. Resolving orderrelease issues that result in credit blocks, including stopping supplies of goods or service to late paying business customers. Ensuring compliance is achieved with the various internal control standards. Providing advice and educating Business Operationsto highlight the effect of issues such as payment terms, etc. In addition, an essential aspect is communicating relevant information to customers in order to maintain an efficient and professional business relationship. Finally, the Collector must participatewith the broader Customer Focus Team to ensure service delivery.Overall, this role will ensure money is collected efficiently according to business terms, assisting the business in balancing sales versus risk, thus minimizing bad debts, and maintaining an excellent internal control environment.Requirements
Keyskills :
EnglishItalianSAPSpanishSEPAcollectionsCredit controllerunallocated cashSarbanes-oxley