Customer Relations Advisor

Job Location	Waterthorpe
Education	Not Mentioned
Salary	£21,255 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

Customer Relations Advisor Are you an enthusiastic, self-motivated individual looking to grow your career within customer serviceMarston Holdings is now recruiting for a Customer Relations Advisor to join our Engage team based in our Sheffield office!The role requires you to have the ability to proactively engage with both internal and external customers, support our Field Collection agents with directions, queries and Warrant results ensuring the system is updated with the correct information requiredand complete administrator duties for our clients. You will carry out regulated collections and debt recovery procedures in accordance with company policy and procedures, ensuring that targets are met.The Customer Relations team has responsibility for arranging booking of Court dates and Warrant execution dates, arranging booking of external contractors to assist on Warrant execution dates and dealing with daily update files from multiple clients ensuringany cancellations are processed accordingly and data is cleansed.Benefits we offer:

Healthcare Cash Plan
Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing
Life Insurance while employed at Marston Holdings
25 days + bank holidays
Cycle to work scheme
Enhanced Maternity and Paternity Package NB this is subject to eligibility
Pension Contribution

Here at Engage Services part of Marston Holdings we are committed to delivering the highest levels of specialist services to our clients and we cant do this without a team of highly skilled, experienced and passionate individuals. We are proud to say thatit is our people that make our business a success.If this sounds like the job for you, please apply....New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.We are an equal opportunity employer, which means well consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protectedcharacteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and were committed to creating an inclusive environment for all employees.

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