IT Vendor Manager

Job Description

**IT Vendor Manager** (Contract)Duration: 3 Months (Possibility for Extension)Location: Hybrid/Warwick/WokinghamRate: A highly competitive Umbrella Day rate is available for suitable candidatesRole ProfileThis role reports to the Digital Supplier Partnership Senior Manager in ESO Data, Digital and Technology. You will be responsible for managing the IT Procurement demand, in collaboration with the Group Procurement function; strategic relationships with ourIT Managed Service Providers (MSPs), and the full process of actioning renewals and changes to contracts through effective management of change control and the PO process. You will take ownership of the process, define it and continue to enhance it, leadingto a more streamlined and visible process where all parties can be held accountable, and which delivers clear value to the business.Key Responsibilities:

• Set up technology services Vendor Management Frameworks covering Market Intelligence, Vendor Selection, Strategic Relationship Management, Governance, Contract management, Performance management, Financial Management, Risk Management and tracking of realisedbenefits to business cases.
• Deliver Partner governance mechanisms to create strategic partnerships with "Best Fit" rather than "Best Bid" Vendors.
• Structuring & Negotiation of Master Service/Framework Agreements (MSA), SOWs & Managed Service contracts.
• Deliver improvements to the process, making it streamlined and transparent, with clear accountabilities and reduced timelines.
• Management of Technology Spend - embed approval process and spend analysis framework
• Work with the business to capture and report contract changes, deliver purchase orders and provide invoice escalation management to enable prompt payment and accurate reporting
• Build and improve relationships with strategic partners.
• Work with Partners to deliver accurate and standardised regular MI to the business.
• Work with Workforce Planning Lead to ensure Partner MI is in sync with people data on MSP resources and supports resource planning activities
• Working with finance team to ensure Invoice Management Process is optimised and well-functioning for the organisation to ensure partners are paid on time, at the right cost and accountabilities for all parties are fully understood and adhered to.
• Ensuring demands are translated and represented into the contract negotiations process to represent value for money and focusing on the right outcomes for the organisation.

Skills & Experience:

• 360-degree experience with IT partners (systems and services) as the partnership management and buyer.
• Extensive experience of vendor/contract management, specifically in the IT industry understanding and meeting compliance regulations.
• Experience in delivering shifting contract management from role based approach to outcome based.
• Good knowledge of Procurement management and regulation.
• Production of key information, metrics relating to vendor management and contracts - cost portfolio, vendor portfolio review, value management etc.
• Excellent stakeholder management skills
• Experience of delivering process improvement in a complex and regulatory environment
• The ability to work resiliently under pressure and meet deadlines
• Excellent communications and influencing skills, and the ability to clearly present and discuss solutions at all levels.
• Solutions-oriented and focused on continuous improvement

Candidates will need to show evidence of the above in their CV in order to be considered.If you feel you have the skills and experience and want to hear more about this role apply now to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyones chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, genderidentities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.