Infrastructure Engineer

Job Description

Role: Infrastructure EngineerDuration: Fixed Term ContractLocation: Leek WoottonAdvantage Resourcing are recruiting for a Infrastructure Engineer on behalf of a Government department. A successful candidate would be able to hit the ground running with a strong knowledge of SQL and Oracle along side experience supporting/Building physicaland virtual infrastructure.As a key role in the Strategy and Architectural team based in Digital Services function, this role is responsible for designing, managing and maintaining the infrastructure (virtual or physical) to ensure the needs of the business are met. Assisting in creatinga culture of perpetual challenge and continuous improvement in the delivery of internal and third party services.Main Responsibilities:

• Support and maintain the forces network infrastructure at all times with it be the day-to-day operational running or during the planning, design, development and documentation of new technical solutions.
• To undertake the role of Infrastructure subject matter expert, provide technical support assurance and guidance in designated area. Works unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complyingwith Digital Services Directorate procedures.
• To ensure that the infrastructure meets all the relevant industry/national/legislative/compliance standards and demonstrates consistency of design across all related programmes and projects.
• To take responsibility for understanding business requirements, collecting data, delivering analysis, and recommending options.
• To deliver an environment of continuous improvement and innovation in respect of the infrastructure architecture and ensure that emerging technology and new initiatives are fully evaluated, and relevant proposals are proactively driven through the technicalarchitect practice.
• To ensure the infrastructure meets the business requirements and digital strategy, leveraging industry standard infrastructure as much as possible. Identifying risks and providing mitigations options for these to the delivery team.
• Responsible for impact analysis and quality assurance of infrastructure modifications to existing systems to support new solutions.
• To represent effectively and promote the reputation and values of the business and the Digital Services Directorate at various meetings and groups both internally and externally, including the development of appropriate and constructive partnerships withrelevant organisations and areas of both forces.
• To be commercially astute on infrastructure design, perpetually focused on the service vs cost balance and take personal ownership, fully understanding and acting upon situations that require the pursuit of purpose over process.
• To build and maintain relationships with the Managed Service Provider (MSP) and other suppliers with a stake in our reporting solutions.
• To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Knowledge:

• Knowledge of SQL & Oracle, MS Exchange/Outlook, VMWare and NSX gained through significant experience in similar size organisations.
• Experience in managing Cloud PaaS, IaaS in providers like Azure & AWS
• Strong knowledge of Demand & Capacity Management alongside Supplier Management experience.
• Knowledge of Back up and resiliency platforms Veem, Vertias, Zerto
• Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM.
• Authoring of Technical Design documents and Service artefacts

Experience:

• Demonstrate experience of supporting, building and maintain physical and virtual infrastructure in a similar large complex multi-faceted organisation.
• Strong focus on ICT technologies and operational service delivery.
• Subject matter expert from inception, through to delivery to the end customer.

Key Skills:

• Strong problem-solving skills with ability to gather and assimilate information.
• Demonstrate a high level of communication, negotiation and influencing skills.
• Ability to think ahead and anticipate/mitigate risks and find suitable solutions to issues.
• Demonstrate ability to communicate with key stakeholders and suppliers with the flexibility to adjust approach and style accordingly.
• Excellent people skills built on a combination of great listening, empathy, insight and intellect.
• Ability to positively guide others and influence change within organisations
• Confident in the ability to be professional and influential on key issues within portfolio area.
• Writing and maintaining technical documentation

Special Conditions

• Requirement to participate in on call rota
• Regular travel throughout Warwickshire