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Job Location | Wakefield 41 Industrial Estate |
Education | Not Mentioned |
Salary | £10.42 - £18.78 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , part-time |
Job Title: Call Centre AgentLocation: WakefieldHourly Rate: Pre 12 week - Weekdays £10.42, Evenings and Saturdays £14.07, Sundays and Bank Holidays £17.61.Post 12 week - Weekdays £11.11, Evenings and Saturdays £15.00, Sundays and Bank Holidays £18.78.Hours: 24 hours or 30 hours per week + overtime available - mixed rota pattern covering 24/7.Length of the contract: Temporary to Permanent (12-week probation via agency)Grafton Recruitment are seeking to appoint several Call Centre Agents to our client based in Rotherham. This is an exciting opportunity to join one of Yorkshires most successful Integrated Urgent Care Providers and become a part of a highly skilled and dynamicteam with lots of opportunities to train and develop.As a Call Centre Agent you will be highly trained to assess and advise patients to provide the best care and outcome - no two calls will be the same. This is an incredibly rewarding role that allows you to really make a difference to patients lives.Successful candidates will be trained to have the skills to deal with the variety of patient calls in a compassionate, professional way. They will also use your strong customer service skills to deal with complex, sensitive, and sometimes distressing informationto ensure the right level of appropriate care for all patients is provided.You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated to patient care and be able to work the shift patterns allocated.Main Duties: