Senior Facilities Manager

Job Description

Join us as a Senior Facilities ManagerOur client, a rapidly expanding property management firm, is looking for an experienced Facilities Manager to join the expanding Facilities Management team. As Senior Facilities Manager, youll be responsible for line management of 4 RegionalFacilities Managers (RFMs) in addition to managing your own small property portfolio in Kent and London, although additional travel to offices wider in the UK is required at times.Based typically 3 days a week in a bright, vibrant office set in beautiful countryside, youll be the point of escalation for your RFMs and deputise the Head of Facilities Management where necessary. If you have strong experience in overseeing and managingmultiple sites, and qualified in Health and Safety compliance, apply today!About our clientTheyre a rapidly expanding property management firm whose history stems from being a service provider for a large UK multi-brand company. Theyre at an incredibly exciting time where theyre upscaling and expanding, hence needing a facilities expert tojoin the team. If youd like to work in an exciting, fast-paced environment with great like-minded people, youll fit right in!Competitive Salary and benefits package, based on experienceFull-time, permanent position - the office typically work 7am-3pm; car allowance providedKey tasks will include but not limited to:

• Deputise for the Head of Facilities Management
• Manage a small property portfolio in the Tunbridge Wells, Kent and London region
• Manage four Regional Facilities Managers (RFMs)
• Responsible for the Service Charge Budget process from the FM department perspective and, manage and monitor the RFM team to ensure they meet Service Charge processes
• Ensuring the company strategy through property maintenance, internal governance, and adherence to legislation at all times.
• Managing relationships with regional contractors/internal maintenance team for both planned preventative maintenance and reactive tasks from the initial tendering process and contracting, to ongoing performance management and benchmarking.
• Point of escalation for issues raised by the RFMs
• Liaising regularly with tenants and ensuring any issues raised are resolved in a timely manner. Also, to support the RFMs with this function
• Managing repairs and ordering systems, following our operating and finance procedures.
• Monitoring and ensuring regional compliance with statutory safety regulations.
• Carrying out regular, thorough property inspections to monitor the condition and upkeep of our existing portfolio.
• Managing maintenance reporting, as well as ordering and invoicing procedures.
• Controlling regional maintenance costs and budget planning relating to your allocated portfolio of properties.
• Supporting Head of FM and Executive team with Business Development
• Look for cost efficiencies with streamlining service provision
• Manage and maintain the relationship with all service partners
• SWOT analysis on current service provision and recommend accordingly to Management

The ideal candidate:

• Minimum 5 years in Facilities or Property Management
• IOSH Managing Safety accreditation or equivalent
• Experience of leading and managing a team
• Project Management experience
• Management Experience
• Experienced negotiator
• IT literate with knowledge of standard CAFM (Computer Aided Facilities Management) Systems
• Passionate about delivering excellent customer service