Administrator

Job Description

The Company:Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business ever since. With an unrivalled reputation within the building services sector we offer a comprehensive electrical and mechanical design, installation and maintenanceservice across many sectors.The roleWe are seeking an Support Administrator to assist with delivery of our Defence Contracts. Working from our beautiful Norwich based offices; using a bespoke diary management system, to effectively assist with scheduling works to provide a quick and efficientservice in ensuring concerns are attended and completed within the agreed timeframe.This is a fast paced and busy working environment, dealing with inbound and out calls and maintaining databases and engineers information and diaries as required.As the Support Administrator, you will liaise with and coordinate the team and sub- contractors. You will oversee the investigation of complaints and respond to queries for clients, staff and engineers swiftly and effectively, offering resolution with minimumimpact on service delivery.You will be the first point of contact in the office, and will between the client and the engineer assist with the delivery of management information and attend team meetings and assist with recording and maintaining data for reporting.You will need: You will have previous experience of working alongside a team; you will have the ability to prioritise your work and act on your own initiative if required. IT skills (basic packages) and strong communication skills are essential.The Package: You will be working for a company who will offer you the opportunity progress your career and offer continued support and training. You will receive a competitive salary (negotiable depending on experience) life cover, pension and 21 days per year annual leave(plus public holidays).Dodd Group is an equal opportunities employer

Keyskills :
Communication SkillsDiary ManagementGeneral AdminMicrosoft WordOffice Skills