Administrator

Job Description

Dodd Group - a privately owned family business formed in 1947; a national M&E provider with an outstanding reputation for delivering excellent levels of service. We currently employ over 900 staff and have a turnover in excess of £160m. Our Eastern Division is expanding with more exciting projects on the way within Education, Health, Defence, Commercial and Industrial sectors.We are now seeking an experienced Contract Support Administrator to assist with delivery of these projects. Working primarily from our Norwich Office; using a bespoke diary management system, to effectively schedule works and support with general day to day office based administration. This is a fast paced and busy working environment, dealing with inbound and out calls and maintaining databases and engineers information and diaries as required.As the Contract Support Administrator, you will liaise with and coordinate the team and sub- contractors to deliver works on time and on budget. You will oversee the investigation of complainants and respond to queries for clients, staff and engineers swiftlyand effectively, offering resolution with minimum impact on service delivery. You will be the first point of contact for our engineers or contractor; you will assist with the delivery of management information and attend team meetings and assist with recording and maintaining data for reporting.Qualifications:You will have previous experience of working alongside a team; you will have the ability to prioritise your work and act on your own initiative if required. IT skills (basic packages) and strong communication skills are essential.In return:You will be working for a company who will offer you the opportunity progress your career and offer continued support and training. You will receive a competitive salary (negotiable depending on experience) life cover, private health, EAP, pension and 21 days per year annual leave (plus public holidays).Youll be working in a friendly, inclusive environment where people understand the value of their contribution and are encouraged to recognise a job well done. Youll be part of an open, engaged culture where everyone has a voice and the opportunity to getinvolved, as well as make a real difference.Dodd Group are proud to be an equal opportunities employer

Keyskills :
Administrative DutiesCommunication SkillsDiary ManagementMicrosoft Word