Sales Administrator

Job Location	Trentham
Education	Not Mentioned
Salary	18,000 - 22,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Sales AdministratorNewcastle-under-Lyme£18k - £22k DOEOffice HoursMonday - FridayThrive when multitasking and working to deadlines, have a naturally positive and passionate attitude with an innate customer focused approach If so, we would love to hear from you!Our client is a forward thinking, environmentally and ethically aware, and well-established supply chain and business solutions provider, who is looking for a Sales Administrator to join their friendly and enthusiastic team.Role:As the Sales Administrator, you will deal directly with inbound customer queries, both service and sales related.You will also be expected to:* Efficiently liaise with other departments, including Account Managers.* Process sales orders, send order confirmations, confirm approval of sales quotes.* Assist with returns (offer and recommend alternatives, send back-order notifications, carry out follow ups).* Handle and effectively resolve any issues or complaints (low-level), or delivery enquiries that arise, and generally provide excellent customer service.* Take care of Key Accounts when required to and with direction from Account Managers.* Upsell when able to.Requirements:As the Sales Administrator, you will present outstanding communication skills (both written and verbal), exceptional attention to detail and the ability to prioritise.You will also be expected to have/be: * Able to manage a very busy workload and prioritise the high number of tasks incoming, and previous experience of doing so.* Excellent administration skills.* Experience of dealing with complaints.* Able to work autonomously and as a part of a team.* Excellent IT skills.* Previous experience of working within an industry that deals with office products/furniture, janitorial products, or PPE/workwear would be beneficial.This is brilliant opportunity for the right person to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly whohave been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

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