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Technical Customer Service Advisor

Job LocationTrafford Park
EducationNot Mentioned
Salary£23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Technical Customer Service AdvisorMonday to Friday: 8am - 4.30pm/ 9.30am - 6pmTrafford Park We are recruiting for a Customer Service Advisor to join our clients specialist Customer Support team based at their Trafford Park office.ROLE:

  • Communicating with customers via phone, email and a ticketing system
  • Working on a fast-paced support desk handling customer enquiries
  • Manage your own workload while meeting deadlines
  • Liaise with any internal and external teams
  • Working on several different systems
  • Ensuring all information is logged correctly
  • Provide a great service to customers
  • On-going training and development
BENEFITS:
  • 25 days annual leave + Bank Holidays
  • Buy/Sell up to 5 days annual leave
  • Great progression opportunities
  • Enhanced Adoption, maternity and shared parental pay
  • Enhanced paternity
  • Childcare vouchers
  • Tax-Free childcare
  • Pension Scheme
  • Income Protection
  • Cycle to work
  • Healthcare Cash Plan
  • Company sick pay
  • Eyecare and Spectacle Vouchers
APPLY NOW!

Keyskills :
Admin Calls Customer Service Customer Support Ethernet Organisational Skills Provisioning Ticketing Systems VoIP

APPLY NOW

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