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Visitor Experience Officer

National Trust
Job LocationTorpoint
EducationNot Mentioned
Salary3,532 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Summary Have you got fantastic customer service skills Are you a creative individual who has a passion for events, marketing and communications Wed love you to bring your skills to the biggest conservation charity in Europe. With engaging stories to tell, theresalways something to share with our visitors, and it will be your job to make sure were doing that all year round by programming events, trails and activities for our visitors to enjoy. What its like to work here Antony is an 18th-Century house set within a magnificent and magical landscape garden, still home to the Carew Pole family. There is a family atmosphere amongst the small team here making Antony a very special place to work.For more information about our property please visit antony What youll be doing Youll be working with a small team including gardeners, conservation staff, a food & beverage team, business support staff and a Volunteering & Community Officer. Who were looking for Its a significant role at a busy property and we need someone who can take on a challenge. To deliver this role successfully, youll need to have:

  • A flexible customer focused approach, with high standards of customer service
  • Excellent people skills, enabling strong relationships, both externally and internally
  • Experience of working to multiple deadlines and managing own workload
  • Outstanding organisation and planning skills, and a good eye for detail
  • Understanding of the aims and ethos of the National Trust
  • Excellent communication skills, both verbal and written
  • A hard working approach, be committed and a team player
  • Strong IT skills - Microsoft Office, as well as web and social media applications
  • Experience of producing interpretation, marketing or promotional material
  • Knowledge of relevant Health & Safety procedures
The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:
  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary
Click here to find out moreabout the benefits we offer to support you.

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