Payroll Officer

Job Description

The CompanySet up by the Department of Health in a unique partnership with technology experts Sopra Steria, NHS Shared Business Services (NHS SBS) provide essential corporate back-office services to other NHS organisations.NHS SBS is the market leader in corporate services with around 40% of the NHS using one or more of our products. With unrivalled knowledge and experience, we provide high-quality, value-for-money finance, procurement and employment services to the NHS, helpingthem overcome any challenges they face in the back office.We work closely with NHS organisations all over the country to replace outdated, time-consuming and error-prone paper processes, with affordable digital systems and more efficient ways of working, and in addition to our core services, we are designing and developinginnovative digital technologies and piloting brand new ways of working, which further improve efficiency and quality, and better support the NHS workforce to deliver world-class patient care.. We are passionate about using our expertise to save the NHS timeand money and are more relevant today than ever before.Business area overview:Are you looking to start a career in payroll This is fantastic opportunity with a progressive training package. The Payroll and Pensions team is responsible for the provision of a timely and accurate payroll service to NHS Clients. Liaise directly with employees,HR and Finance to resolve queries and provide information in relation to pay and pensions. Supporting Clients to achieve their strategic objectives, to manage organisational change and achieve automation. Provide subject matter experts and advice on best practice.Support the NHS to save money and enhance quality so that the NHS can improve health, innovate to save lives and deliver better outcomes with care and compassionThe Day Job:Responsible for the delivery of accurate payments to staff, both weekly and monthly for a defined part of the total payroll, ensuring legislation, T&Cs and other Statutory and Local agreements are processed correctly. Responsible for the completionof a timely and accurate payroll within defined timescales, ensuring confidentiality of staff records at all times.Key Responsibilities:

• Work within the guidelines of NHS SBS and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered to.
• Responsible for dealing effectively with queries from customers both internal and external, both by telephone or in person, at all times conveying a professional and efficient demeanour and pass any contentious calls to the Deputy Payroll and Pensions Manager/Team Leader, whilst abiding by NHS SBS and Client policies and procedures.
• Reporting to the Deputy Payroll and Pensions Manager /Team Leader for all aspects of payroll work, ensuring the continued smooth and effective running of the section and that all targets are met within defined deadlines.
• Responsible for ensuring that all National or Local payroll changes are dealt with in accordance with requirements, and that all customers are able to understand the changes that affect their pay.
• Responsible for ensuring that all documentation relating to statutory legislation and Terms & Conditions of service is kept up to date and is easily accessible to the rest of the team.
• Verify written responses to queries from staff, Clients and external agencies
• Validation of other payroll officers temporary and permanent alterations to staff records. Ensure and validate that appropriate checking mechanisms are in place for other members of the team.
• Ensure that all manual under/overpayments are valid and correctly calculated and payments raised (if appropriate) on a timely basis
• Responsible for the completion of all basic payroll output for allocated payrolls and some higher level activities under the direction of the Senior Payroll Clerk/ Team Leader Deputy Payroll and Pensions Manager.

Required Skills:You need to have:Good standard of Education in English and Maths, preferably with GCSE level A and CProficient with Microsoft Office packagesValidated customer service experience and the ability to liaise with clients and colleaguesDesirable Skills:NVQ 3 Qualification or equivalent level of experience in PayrollContract Type: Fixed Term Contract - 12 monthsLocation: Southampton (will consider Sheffield, Leeds, Bristol and Salford)Security Clearance Level: NoneInternal Recruiter: RachelSalary: £18,575 - £19,500Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

Keyskills :
AdminCustomer ServiceMicrosoft ExcelNHSPayroll Services