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| Job Location | Tingley |
| Education | Not Mentioned |
| Salary | £20,000 - £23,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
About The RoleThe role of Co-ordinator will provide a high level, confidential, comprehensive administrative service to our bank members and all internal and external stakeholders. Assisting in the provision of a first class referral and in-life care service to bank members. - Ensuring the seamless on-going management of tasks related to bank member OH referrals and management of the administration of COVID Risk Assessments.Maintaining up to date reporting in relation to the OH service provider function and the COVID Health & Safety of our workforce.Supporting the team in maintaining and updating policies, processes and procedures relating to the management and wellbeing of our flexible workers from the initial recruitment stage and beyond.Respond to stakeholder feedback and concerns and when required work with all stakeholders to deliver effective complaints resolution.About The CandidateThe successful candidate will demonstrate clearly frontline customer service experience both by email telephone and face to face, with a high attention to detail and commitment to excellent service delivery.Excellent communicator, demonstrating personal driveacting as an ambassador for the OH Referral and In-life teamHave the ability to respond to last minute requests and deal with queries promptly and communicate closely with both Bank Members, the Team, internal and external stakeholders including the OH outsource provider. Working closely with our compliance and Bank Member HR teamsAbility to utilise multiple systems is required and intermediate excel, MS Word Powerpoint and outlook skills and flexibility to support the team with any other key activities which could be anything from contacting our Bank Members and ad hoc requests.About UsNHS Professionals (NHSP) is the market leader in managed flexible worker services. We work in partnership with NHS Trusts around the country to reduce their reliance on expensive agencies by helping them build their own staff banks.We boast the largest database of more than 100,000 general and specialist nurses, doctors, midwives, administrative and allied healthcare professionals registered on our bank.We are extremely proud of our bank members, all of whom provide essential shift cover for our NHS clients to help them deliver safe, efficient and effective health services.NHS Professionals is embraced by the NHS. We are trusted for our shared values, our leadership in flexible working and the contribution we make to the healthcare community.Our people love working at NHS Professionals - together we help one another deliver the highest level of service. Our vision is to have a One NHSP’ team who feel knowledgeable, confident and empowered.What perks are we offering in return
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