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Sales Administrator/Customer Services

Interaction Recruitment
Job LocationThrapston
EducationNot Mentioned
Salary£26,000 - £27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

You will be working within a busy fast paced team customer services team, reporting into the Customer Service Manager supporting the external sales team. Whilst working as part of the Customer Services team you will provide a professional, effective andefficient link for customers and internal departments. This position requires an exceptional individual who is able to build effective working relationships both internally and externally. If you believe you have the ability to think on your feet in a fastpaced moving environment then we would be delighted to here from you.The successful candidates will have experience of sales administration in a busy and fast paced moving environment and have drive and determination to succeed.Job Responsibilities include

  • Responsible for initial technical enquires from customers
  • Creating and gaining approval of artwork, originating print stereos, technical drawings & ordering appropriate tooling
  • Deal with enquiries, quotations (as required), origination, order placement, order checking, order acknowledgements, amendments, complaints, stock management, record keeping and system information updates, in an appropriate, accurate and timely manner
  • Stock management
  • Act as main liaison for allocated accounts
  • Ensure customers are kept informed of anything relevant (e.g. delivery problems)
  • Assist as required in preparation of tenders and account information
  • Train in management of accounts allocated elsewhere to act as holiday/sickness cover as required
  • Assist as and when required with customer visits
  • Work with customers on their forecast and future needs
  • To build relationships with customers and add value to the service provided, by understanding and anticipating the customers needs
  • To act as a representative of the company, portraying and promoting an image of professionalism
Skills Required
  • PC Literate and complete understanding of Microsoft, knowledge of SAP and CRM would be advantageous but not essential
  • Previous experience of working in a sales environment essential
  • Previous experience of working within a manufacturing environment desirable
  • Able to communicate effectively both verbally and written
  • A flexible and adaptable attitude
  • Able to organise and prioritise their work load in order to meet tight deadlines.
Please apply today for further information on this fantastic opportunity.

APPLY NOW

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