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Business Administration/ Customer Service Apprentice

Starting Off
Job LocationThrapston
EducationNot Mentioned
Salary£4.30 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

This is a great opportunity for an apprentice to work in a rapidly expanding company based in Thrapston. Alongside a thriving business making reusable, ecofriendly products the company also has a division dedicated to selling beautiful fabrics on a variety of well-known platforms. The apprentice will help support with administration and customer service duties across both sides of the business.Job duties and responsibilities will grow as experience does but the main duties will be:

  • General administrative duties for both companies including responding to emails, posting new product information and checking orders
  • Picking up customer queries from several sites and responding to questions in a prompt and accurate manner.
  • Processing customer orders.
  • Checking systems for stock availability.
  • Updating sites and customers in accordance with stock levels.
  • Fetching and carrying reels of material.
  • Cutting materials in line with orders.
  • Preparing orders for dispatch and completing the administration duties related to this including applying the correct postage.
    • Whilst manual handling training will be given, the successful applicant will need to be physically fit to move materials around. Health and safety and risk assessments are carried out by the directors.We are looking for a candidate with a hands-on’ approach but also with excellent customer service and written English language abilities.The role will be supported by 20% off the job training with Starting Off and the apprentice will achieve a level 2 Customer Service Practitioner standard. The qualification takes 15 months to complete alongside the job role. Required skills
  • Customer Service

    • Keyskills :
    Customer Service

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