Building Control Technician

Job Description

On behalf of North Northamptonshire Council, Opus People Solutions are seeking a temporary Building Control Technician/Administrator to complete a temporary assignment for a period of eight months.Main responsibilities -

• Ensure a timely and responsive support service to meet customers needs, both internal and external.
• Data processing/maintenance, including input into specialist databases/computer packages, spreadsheets, word, outlook etc, and generate/co-ordinate standard correspondence, notices, forms, reports, works orders, documents etc from the same and/or the Councilswebsite.
• To raise, process and validate accurately the administrative documents, applications, standard quotes and charges, correspondence, notices and certificates of the service and as required under the terms of adopted procedures/policies, performance indicators,statutory requirements, as required.
• Maintain manual/computer registers, data files, reference materials, contact lists etc.
• Act as first point of call for enquiries on relevant technical matters relating to Building Control.
• Assist the Building Control Manager and the Building Control team with the development of guidance notes/brochures and other services systems to provide an effective and efficient administration and clerical services function.
• Undertake special projects, research and other duties within the capabilities of the post holder as required.
• Assist with the performance monitoring of administrative activities.
• Provide the necessary assistance with other duties during periods of holidays/sickness/heavy workloads (both within your team and with other teams as required by the Building Control Manager)
• Undertake any necessary training, and to train others within the Building Control and Administration Teams, as required/appropriate.
• Maintain documents and records and instructions relating to a Quality Management System.
• To provide, as required and as part of a team, efficient and administrative support, including (in no specific order):

• photocopying
• mail collation/distribution (incoming and outgoing - both hard copy and electronic)
• filing/archiving (both manual and computerised records)
• organising meetings and appointments
• assisting with the development of best practices within a joint working environment
• process mapping and preparation of user guides
• Data cleansing of historic records
• file/document retrieval/management
• telephone call handling/message taking (receiving and processing back office enquiries from the general public and colleagues)
• general enquiries/service request handling (receiving and processing enquiries from the general public and colleagues
• word-processing to produce letters and reports etc
• diary management, including booking inspections
• responsible for calculating basic fee quotes and co-ordinating refunds and cancellation fees
• building control application validation
• maintain information on the Councils intranet and website
• scanning and indexing documents
• maintaining stationery/leaflet stock levels
• liaise with officers, councillors and members of the public either by telephone or, if appropriate, in reception; obtain/provide information or arrange other action as necessary
• process committee reports and associated processes/paperwork
• draft general correspondence
• computerisation of manual records
• help co-ordinate large print run/mail out requests/tasks in conjunction with the Print Room, Communications Manager, Post Room etc.