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Out of hours - Weekend / Bank Holidays Customer Service Advisor

Job LocationTaunton
EducationNot Mentioned
Salary£11.00 - £12.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Out of hours - Weekend / Bank Holidays Customer Service Advisor £11 per hour, increasing to £12 per hour after probationSaturdays, Sundays & Bank Holidays9am – 9pm – Split 9am – 3pm or 3-9pmOffice Based - Taunton, TA1Do you have previous customer service experienceDo you have excellent communication skillsAre you looking for an excellent career opportunityWe are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity. What will you be doing

  • You will be to be the first point of contact emergency works for clients
  • Provide phone cover for out of hours service
  • Take inbound and make outbound calls
  • Ensure all calls are logged on the system
  • Liaising with contractors and ensure that correct rates are agreed prior to them being deployed
  • Ensuring the highest level of customer service at all times
  • You do not need existing experience to apply for this role!
What are they looking for
  • A natural communicator and a flare for building rapport with people over the phone
  • A great team player
  • Enthusiastic and confident
Hours and Benefits
  • Saturdays, Sundays & Bank Holidays
  • 9am – 9pm – Split 9am – 3pm or 3-9pm
  • 28 days holiday (pro rata’d)
  • Birthday off work
  • Charity Days Off
  • Healthcare
  • Can purchase extra holidays
  • Cycle to work scheme
  • Paid lunch once a week when in the office
  • Team nights out
  • Annual Staff awards
InterestedCall Hannah on or email for more information

APPLY NOW

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