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Information Request Officer

Job LocationTaunton
EducationNot Mentioned
Salary£12.38 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Matching Staff Solutions are working alongside our client to find a Information Request Officer. This is a contract from the end of May until December 2024. The Information Request Team is part of the Information Governance Team which has a flexible structureto meet the needs of the organisation.Monday to Friday 09:00am - 17:00pmThe RoleYour main duties will include:

  • Using iCasework (software), the Information Request Officer manages, responds and processes requests within statutory guidelines and within set timescales.
  • Assesses requests against guidance to make sure the request is clear, liasing with customers to clarify information if required and ensures a good quality response.
  • Evidences and appropriately articulates the public interest and prejudice test when required by legislation to support the use of qualified exemptions.
  • Works to ensure that all paper and electronic requests held relate to particular requests.
  • Develops and maintains the disclosure log on the website.
The CandidateThe ideal candidate will have:
  • Good general standard of education (minimum to GCSE standard or equivalent, including English & Maths)
  • Strong commuication skills both written and verbal.
  • Ability to deal with conflicting deadlines.
  • Excellent attention to detail.
  • Responds calmly to problems, seeking solutions and modifying plans as appropriate.
What you will receive in return:
  • Pension contributions
  • Weekly pay
  • Online payslips
  • Pay rate of £12.38 an hour

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