Telesales Account Manager

Job Description

About The RoleFinally! A career with a great company, work-life balance options and great earning potential. Telesales Account ManagerTamworth£21,500 with realistic OTE £35,027 (pro-rata) and uncapped commissionGreat hours (full time and part time), with no evenings or weekends!Good news! If you are great at building fantastic relationships with business customers, and having brilliant conversations regarding customers business needs, you have just found the right career! Whats more, the options on working hours and the earningpotential with a successful, secure company may be just be the work-life balance you are looking forWe want a polite, reliable person to come and join our friendly sales team at phs Group, the leading hygiene service provider in the UK. This is an account management role, so if rapport building comes naturally to you, and you can match products and services tocustomer needs and close sales with business customers, we would be delighted to meet you.We recognise that work-life balance is important, so if 9.30am4.30pm is more suitable than full time, or working 2 or 3 days a week as a job share would be preferable to you, let us know and we will see what is available. Most important for us is someonewith honesty, integrity and a positive can-do attitude who is used to having great conversations with customers and closing sales.A day in the life of a Telesales Account Manager with us at phs Group will involve:

• Calling our existing business customers to understand their needs, and providing the best solutions for them
• Listening to and understanding the cause of queries or cancellations, offering solutions to support the customer and retain their valued business.
• Growing the customers product holding with us by establishing their current needs each quarter and matching them to suitable products or services from our vast range.
• Being the industry expert for your customers, knowing / selling the products consultatively.
• This is a full 360 account manager role covering all aspects of sales, cancellations, and inbound calls and email from your customers and updating the CRMs with details.
• Achieving and working towards set targets and KPIs (daily, weekly, periodically)
• The contractual services we sell are for Washrooms, Healthcare, Floorcare and Air-care.

The ideal candidate for a Telesales Account Manager at phs GroupRequired:

• You are great at building rapport, with resilience and determination to succeed
• Youre polite and articulate, trustworthy, reliable and a good team player
• You are highly organised and structured when planning your day
• You are target driven and self-motivatedDesired:
• Previous experience with telesales, account management and adding value to accounts
• A consultative approach to selling, with experience of selling on a contractual basis and closing the sale yourself rather than passing the lead on.

In return for your commitment and expertise as a Telesales Account Manager at phs Group

• A realistic, achievable OTE of £35,027 with a guaranteed base salary of £21,500 (full time)
• Uncapped commission
• A rewarding bonus scheme and regular incentives
• An extensive induction programme, excellent ongoing training and development
• Great working hours Monday to Friday 9am5pm, no weekend or evening working
• Part time options available, including 9.30am4.30pm MonFri, and job share options (working 2 or 3 days a week)
• Apprenticeships and personal development opportunities for a great career with us
• Free parking onsite that will save you a fortune
• Option to sell holiday days back to the company
• Discounts with retailers such as O2, life assurance, company pension and more

If you want a career with a well-established company, where youll be appreciated for the quality of your sales not just the quantity, we would love to hear from you. Come and join us! Apply now.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.