Telesales Account Manager

Job Description

About The RoleStop! Before you look any furtheran amazing career with a market-leading company and great earning potential awaits you. Telesales Account ManagerTamworth£22,360 with realistic OTE £31,960 - £35,887 and uncapped commissionGreat hours Monday to Friday, with no evenings or weekends!Good news! If you are great at building fantastic relationships with business customers, and having brilliant conversations regarding customers business needs, you have just found the right career! We want a polite, reliable person to come and join our friendly sales team at phs Group, the leading hygiene service provider in the UK. You will be rewarded with a good salary, great earning potential, fantastic working hours and a supportive management team in an established,successful company.This is an account management role, so if rapport building comes naturally to you, and you like to ask questions in order to match the right products and services to customer needs and close sales with business customers, we would be delighted to meet you.The role is office-based so you will need to live close to Tamworth, ideally with your own transport. Most important for us is someone with honesty, integrity and a positive can-do attitude who is used to having great conversations with customers and closingsales.Your role as a Telesales Account Manager with us at phs Group will involve:

• Calling our existing business customers to understand their needs, and providing the best solutions for them
• Growing the customers product holding with us by establishing their current needs each quarter and matching them to suitable products or services from our vast range.
• Being the industry expert for your customers, knowing / selling the products consultatively.
• Listening to and understanding the cause of queries or cancellations, offering solutions to support the customer and retain their valued business.
• This is a full 360 account manager role covering all aspects of sales, cancellations, and inbound calls and email from your customers and updating the CRMs with details.
• Achieving and working towards set targets and KPIs (daily, weekly, periodically)
• The contractual services we sell are for Washrooms, Healthcare, Floorcare and Air-care.

The ideal candidate for a Telesales Account Manager at phs Group

• You are great at building rapport, with resilience and determination to succeed
• Youre polite and articulate, trustworthy, reliable and a good team player
• You are highly organised and structured when planning your day
• You are target driven and self-motivated
• A consultative approach to selling, with experience of selling on a contractual basis and closing the sale yourself rather than passing the lead on.
• Previous experience with telesales and account management would be desirable

In return for your commitment and expertise as a Telesales Account Manager at phs Group

• A guaranteed base salary of £22,360
• First year achievable OTE of £31,960 based on what new starters have achieved, with realistic OTE in second year of £35,887
• Uncapped commission
• A rewarding bonus scheme and regular incentives
• An extensive induction programme, excellent ongoing training and development
• We offer accredited ILM training through external and in-house training
• Great working hours Monday to Friday 9am5pm, no weekend or evening working
• Part time options available, including 9.30am4.30pm MonFri, and job share options (working 2 or 3 days a week)
• Apprenticeships and personal development opportunities for a great career with us
• Free parking onsite that will save you a fortune
• Fantastic savings with major supermarkets and retailers through phsPerks.com
• Buy and sell holiday scheme
• Enhanced maternity / paternity, Cycle To Work scheme, Life assurance, company pension and more

If you want a career with a well-established company, where youll be appreciated for the quality of your sales not just the quantity, we would love to hear from you. Come and join us! Apply now.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.