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New Business Team Manager Outbound Telesales

PHS Group Limited
Job LocationTame Valley Industrial Estate, Wilnecote
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Team Manager - New Business - Outbound SalesTamworthCompetitive salary with OTE £42,000 A great opportunity to lead a successful New Business Telesales team!Are you looking for the opportunity to build on your career in Telesales and Management Do you have the necessary drive and approach to lead a successful telesales team in generating and winning new business Do you have experience in winning new business, maximising sales and leading by example If this sounds like you, we have some very exciting news for you…Due to the growth of our business, we have an excellent opportunity for the right person to join us as the Team Manager of our New Business Outbound Telesales team. Reporting to our Head of Telesales, you will be leading a successful team that has achieved year-on-year growth for consecutive years and is continuing to grow. Our existing established team will also be growing, and you will be managing, coaching and supporting this team to continue our success story. Progression is really important here at phs Group and we want you to be a part of it.This will be a challenging and rewarding position. Your role will be to mentor, motivate and coach our team to drive performance through effective and proactive customer contact. This is a cold-calling activity, so we need that special someone with the appropriate management style to lead and inspire the team. Your approach is vital - we want you to lead by listening, questioning and coaching our people, supporting with an open and clear approach to delivering and maximising quality sales.A day in the life of a New Business Team Manager with us at phs Group will involve:

  • Coaching, managing and inspiring the team to achieve consistent new business growth.
  • Measuring and monitoring our sales KPIs to ensure we deliver and exceed our sales goals.
  • Planning, setting and managing daily and weekly objectives.
  • Providing guidance through regular coaching sessions and 1-2-1’s.
  • Analysis to help drive the team forward such as comparing trends against performance.
  • Effective performance management including recognising achievements, monitoring team members’ casework and providing support.
  • The efficient management of any potential cancellations, escalations and service enquiries.
  • Managing your incentive budget effectively.
  • Ensuring the team are always up to date through daily team meetings.
    • The ideal candidate for a New Business Consultant with us at phs Group will have:
  • Experience in a cold calling telesales environment and evidence of continuous improvement.
  • An approachable and clear management style - providing suitable support and mentoring gained through experience.
  • The ability to adapt in a fast-paced environment that evolves and changes regularly.
  • Management experience - this is preferred, but not essential if you can demonstrate effectively why you would be the best person for this position.
  • Experience of how to drive a team to maximise sales.
  • Knowledge of forecasting, sales analysis and effective performance management.
  • A passion for developing people and the ability to build trust and respect with both existing and new team members.
    • In return for your commitment and expertise, you will get:
  • A competitive salary with excellent earning potential and a realistic OTE of £42,000.
  • A role that provides responsibility and accountability in a successful team within an established market-leading company.
  • The opportunity to be part of the successful team that has achieved continuous growth for successive years.
  • The chance of a career in a well-established company with great prospects for progression.
  • Training opportunities with a suite of online courses from our Learning & Development team to expand your skills.
  • Discounts with retailers such as O2 and Frankie & Bennys.
  • A 24-hour wellbeing helpline, company pension and more…
    • If this sounds like the opportunity you have been looking for, we would love to hear from you. Apply now.About phs:phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 58 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Required skills
  • Coaching
  • Performance Management
  • Sales
  • Team Management
  • Telesales

    • Keyskills :
    Perfmance Management Team Management

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