Operations Centre Manager

Job Description

Are an enthusiastic, competent, and experienced ManagerDo you have what it takes to lead our busy Taffs Well Operation CentreHere you will be required to manage and support a large team of service drivers who provide vital washroom products and services to our customers premises in the South Wales region.A day in the life of an Operations Centre Manager will involve;Motivating, leading and inspiring the Operations Team at site by providing an environment that drives employee engagement in line with company values using clear management and communication skillsManaging and deploying resources to maximise operational success without compromising health & safety or service and quality levelsManaging the productivity of our Service Drivers to ensure we retain the highest quality of service standards whilst promoting colleagues welfare and engagement through regular reviews, appraisals and trainingResource planning and recruitment as well as supporting and developing all members of our service teamManagement of all processes and procedures to ensure our operations center complies with all relevant legislationAlways ensure vehicles and equipment and checked and maintained in order to keep our colleagues and customers safeTo anticipate problems, hi-light them and take appropriate actions to avoid disruptions to the service of our customers.The ideal candidate for this role will have the following;At lease 2 years management experience within the operations/logistics/waste sectorA CPC Licence holderA smart analytical leader, who can propose flexible alternatives and see ways around issues to achieve continuous improvement and developmentBe an energetic and inspirational leader with proven ability to lead and motivate teams to meet our valued customers expectationsHold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policyUnderstand the importance of Health & Safetyin the workplace, preferably IOSH trainedCOTC training would be advantageousFamiliar with performance management and people development skillsCustomer focused and commercially aware with a proven business acumen.Heres what you get with phsA competitive salary with a bonus structureCompany vehicle or car allowancephs Perks (discount partnership with Reward Gateway)phs Shop (discount off household consumables)31 Days Holiday per year (inclusive of Bank Holidays)Great career development opportunitiesFull smart uniform and all protective PPE providedPension SchemeFull company Induction and Training providedA 24-hour wellbeing helplineAdditional InformationA criminal record will not necessarily bar candidates from obtaining employment withphshowever due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check.phs Groupwas founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business.Our businesses include: Washrooms, Healthcare, Floorcare,phsDirect and Direct 365 (sale of consumables),phsGreenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true self to work without risk or fear of discrimination.