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| Job Location | Swansea Enterprise Park |
| Education | Not Mentioned |
| Salary | 20,000 - 25,000 per annum, OTE |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Vehicle Handover SpecialistAutomotive Retail DealershipSwansea£20,000 pa plus monthly bonus, OTE £25,000 pa5-day weekRenault Swansea seeks to employ a Handover Specialist.This will be a highly customer-focussed role working alongside our New Car Sales team and based at our showroom in Morriston, SA7.As a Vehicle Handover Specialist you will be meeting and greeting the dealerships visitors to inspire and excite them about our range of vehicles.You will be providing a warm welcome to visitors on their arrival, offering hospitality & refreshments, before introducing the customer to one of our Sales Executives with whom they will go through the vehicle purchase process. You will also be interactingwith prospective customers by providing them with personalised virtual tours of the vehicles they are interested in.Post-sale, you be carrying out professional vehicle handovers and following those up with courtesy calls to ensure complete customer satisfaction. There will also be occasions where you will be assisting with the branchs social media posts.We are seeking a passionate Ambassador for our brands and dealership, always reflecting the correct corporate image and standards. As well as building a warm rapport with all guests, deploying straightforward non-technical terms when necessary, your rolewill be to provide them a transparent and enjoyable Guest Experience that is second to none!You must hold a full and clean UK Drivers licence, held for at least one year for insurance purposes, to be considered for this role.Perfect personal presentation is needed for this role, as is dedication to providing the best service possible.To keep your product knowledge up to date we will assist you by providing a blend of e-learning and instructor-led training on Renault and Dacia products, and our Groups processes. This can occasionally include off-site training from manufacturer partnersthat are geared to help prepare us for new model launches.Hours of work
Keyskills :
Customer ServiceCar DealershipProduct DemonstrationsMain DealerVehicle Handovers