Service Support Worker- Swansea

Job Description

Service Support Worker - Waiting Well Project - SwanseaLocation: Covering the Swansea area from our Swansea office, home and community based covering the surrounding areaContract: 12 months fixed term contract Hours: 35hrs full-time per week, 8am to 6pm flexible with some weekends and bank holidays on a rota basis.Salary: £17,464 per annum pro rata plus a £300 homeworking allowance.These vacancies are also available on a part-time basis 17.5hrs per week (flexible)Contract: Contract cyfnod penodol am 12 mis Oriau: 35 awr llawnamser yr wythnos, yn hyblyg rhwng 8am a 6pm, gan weithio rhai penwythnosau a gwyliau banc ar sail rota.Cyflog: £17,464 y flwyddyn pro rata ynghydlwfans gweithio gartref o £300.Maer swyddi gwag hyn hefyd ar gael ar sail ran-amser 17.5 awr yr wythnos (hyblyg)Weve got an opportunity...About the Waiting Well ServiceThe service will offer support to individuals who have been waiting two years or more for elective procedures or treatment from the NHS and, through continued communication and reassurance, reduce the risk of reliance on emergency, acute and primary care healthservices and empower people to better self-manage their physical health and well-being as they continue to wait for treatment.Our primary objectives are to:* Support the service user whilst they await treatment and/or admission to hospital* Improve service user health and well-being* Facilitate or provide practical help in their own home* Connect service users with community-based services to support their well-being and reduce their anxietyGair am y Gwasanaeth Aros yn IachBydd y gwasanaeth yn cynnig cymorth i unigolion sydd wedi bod yn aros dwy flynedd neu fwy am driniaeth ddewisol gan y GIG a, thrwy barhau i gyfathrebu a thawelu meddyliau pobl, lleihaur risg o ddibynnu ar wasanaethau iechyd brys, acwt a gofal sylfaenol agrymuso pobl i hunanreoli eu hiechyd au lles corfforol yn well wrth iddynt barhau i aros am driniaeth.Ein prif amcanion yw:* Cefnogi defnyddwyr y gwasanaeth tra byddant yn aros am driniaeth a/neun cael eu derbyn ir ysbyty* Gwella iechyd a lles defnyddwyr y gwasanaeth* Hwyluso neu ddarparu help ymarferol yn eu cartref eu hunain* Cysylltu defnyddwyr y gwasanaethgwasanaethau yn y gymuned i gefnogi eu lles au gwneud yn llai pryderusDuties include:* Regular What Matters conversations with service users to establish if there are any additional support needs to maintain independent living and enhance their quality of life* Carrying out an informal assessment of the service users wider non-clinical needs to establish if their immediate needs are met (safe home environment, basic food supplies, hot water, heating, etc.)* Emotional support such as sitting with someone or speaking on the phone to someone who is confused, distressed, enabling discussion about their concerns* Liaise with BRCs other local services such as Mobility Aids services and Third Sector liaison officers* Signposting and supported referral to other agencies and third sector partners including Falls Prevention, Care & Repair, Carers Support, Age Cymru, Alzheimers Society etc.The Waiting Well service model staff will not provide personal care support.Bydd y dyletswyddaun cynnwys:* Sgyrsiau rheolaidd am yr Hyn syn Bwysig gyda defnyddwyr y gwasanaeth i ganfod a oes ganddynt unrhyw anghenion cymorth ychwanegol i ddal ati i fywn annibynnol a gwella ansawdd eu bywyd* Cynnal asesiad anffurfiol o anghenion anghlinigol ehangach defnyddwyr y gwasanaeth er mwyn canfod a yw eu hanghenion uniongyrchol yn cael eu diwallu (amgylchedd cartref diogel, cyflenwadau bwyd sylfaenol, dwr poeth, gwres, ac ati)* Cefnogaeth emosiynol fel eistedd gyda rhywun neu siarad dros y ffnrhywun syn ddryslyd, mewn trallod, gan eu galluogi i drafod eu pryderon* Cysylltugwasanaethau lleol eraill y Groes Goch Brydeinig, fel gwasanaethau Cymhorthion Symud a swyddogion cyswllt y Trydydd SectorNi fydd staff y model gwasanaeth Aros yn Iach yn darparu cefnogaeth gofal personol.The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, socialcare, and emergency services.This role could be for you ifEducated to GCSE level (or equivalent by experience)IT literateFull driving licence holder and access to own vehicleHave a good knowledge of services provided by the NHS and Social CareThe closing date for applications is 23.59 on Thursday the 30th of June 2022 with interviews to follow. Maer gwasanaeth Bywn Annibynnol ac Ymateb i Argyfwng yn rhoi cymorth i bobl yn y bwlch rhwng yr ysbyty ar cartref, ac yn ymateb i anghenion pobl sydd ddim yn gwybod ble i droi yn dilyn argyfwng; gan gynnal rhwydwaith eang o gysylltiadau allanol ar drawsgwasanaethau iechyd, gofal cymdeithasol ar gwasanaethau brys.Gallair rl hon fod yn ddelfrydol i chi os...* Addysg hyd at lefel TGAU (neu gymhwyster cyfatebol drwy brofiad)* Sgiliau TG* Trwydded yrru lawn a cherbyd at eich defnydd* Gwybodaeth dda am y gwasanaethau maer GIG a Gofal Cymdeithasol yn eu darparuY dyddiad cau ar gyfer ceisiadau yw 23.59 ddydd Iau 30 Mehefin 2022 gyda chyfweliadau i ddilyn.

Keyskills :
AssessmentDementiaDischargeInfection ControlReferralsRisk AssessmentSafeguardingWelfareWellbeingCompassionateEmotional SupportAdult care