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Parttime Dealership Host / Receptionist

Renault Retail Group UK Ltd
Job LocationSwansea Enterprise Park
EducationNot Mentioned
Salary£13,961 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Part-time Showroom Host / Meeter-GreeterSwansea (SA7)Car Dealership Receptionist, Front of House3-days on, 3-days off, job share£13,961 pa (£8.66 per hour) + quarterly bonusRenault Swansea seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.Officially entitled "Customer Diamond" this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.KEY REQUISITES OF THE POST HOLDER:Essential

  • Flexibility to work the required hours
  • Extensive previous experience in a busy reception or meeter-greeter role
  • IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
  • Within 30 minutes commute of our Dealership
    • Desirable previous experience
  • operating a telephone switchboard
  • handling a computer-based messaging system
  • incoming/outgoing post and deliveries
    • As a result of the expected duties, particularly in regards to meeting and greeting customers, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.Working Pattern
  • 3 days on 3 days off
  • As our dealership is open 7 days a week this pattern will include weekend work.
  • Alternating (job share) with another Part-time Receptionist
  • Averaging 31 hours per week across a 6-week rota.
    • The role averages 31 hours per week and we require candidates to have a flexible approach to cover holidays and attend VIP events and training when necessary.Per year, our Meeter-Greeters are required to cover the other Meeter-Greeter’s holiday: up to 15 additional days outside the usual rota.Hours
  • 8am to 6pm weekdays (with ½ hr break)
  • 9am to 6pm on Saturdays (with ½ hr break)
  • 10am to 4pm on Sundays (no break)
    • In return we will offer a basic salary of £13,961 per annum. This is equivalent to an hourly rate of £8.66 per hour, and will be paid monthly. A quarterly bonus scheme is in place that enables additional earnings of up to 12% of the basic salary, with KPIs based on call handling, mystery shops and daily staff reports.Fringe benefits include 16.5 days annual leave, pension and superb career opportunities.HOW TO APPLY:Online applications only, for initial telephone interviews. Unfortunately walk-in candidates wont be considered in our selection process.Please include your CV and a brief covering letter.Successfully selected candidates will be contacted for an initial telephone interview.No Agencies PleaseKey words: Receptionist jobs Meeter Greeter switchboard showroom hospitality host telephonist clerk customer service advisor calls phone courteous wayfinding Swansea Birchgrove Bridgend Brynmill Clydach Cockett Cwmrhydyceirw Dunvant Gowerton Gorseinon Felindre Fforest-fach Neath Pontarddulais Pontardawe Port Talbot Skewen Sketty West Cross service MOT cover customer liaison client visitor front of house Receptionist job - Meeter-Greeter hospitality part-time 31 hours per week Automotive Required skills
  • Customer Service
  • Front House
  • Meeting Greeting
  • Receptionist Duties
  • Corporate Hospitality

    • Keyskills :
    Customer Service Front House Meeting Greeting Receptionist Duties Cpate Hospitality

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