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Branch Manager

Wolseley
Job LocationSwansea Enterprise Park
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

About the roleWolseley UK are recruiting a Branch Manager for our Swansea branch. In this role you will lead, develop and inspire the branch team to focus on providing exemplary customer service and drive activity within the team.You will be responsible for:

  • Setting the branch strategic agenda, ensuring alignment of the different areas of specialisms, based upon customer insights and profiles.
  • Translating the WUK corporate strategic objectives into meaningful tactical and operational plans for the branch team, to enable the effective deployment of resources, whilst ensuring appropriate commercial activities are undertaken.
  • Setting a clear and inspiring direction for the team to ensure there is a key focus upon improving customer service and maximising the customer experience.
  • Accountable for the branch meeting all performance KPIs, including sales and margin, cost control, working capital, P&L and customer experience.
  • Responsible for setting and cascading appropriate targets to the branch team and ensuring effective processes are in place to enable the staff to meet and exceed such targets.
  • Accountable for assessing team performance against targets as well as taking incisive and appropriate action to address any performance-related issues.
  • Leading, empowering and motivating the branch team and encourage an innovative approach towards the provision of solutions for clients.
  • Developing, maintaining and leverage excellent working relationships with the WUK Sales team, suppliers and external customers.
  • Ensure the branch team are focused and targeted upon the identification and conversion of sales opportunities, as well as maximising the sales of accounts in the local area.
    • What we’re looking for:
  • Previous Branch Manager experience within a similar industry is essential.
  • Strong experience of directing, leading and developing a team within a sales environment.
  • Commercial acumen and ability to execute commercial plans to deliver profitable results.
  • Numeracy skills with the ability to interpret complex financial information.
  • Able to engage, coach and develop a team.
  • Able to communicate complex messages to a range of stakeholders, and to influence others to overcome resistance and challenges within the business in an appropriate manner.
  • Able to demonstrate negotiation skills with external customers and suppliers.
  • Awareness of basic Health and Safety principles and methodology.
  • IT skills - working knowledge of MS Office.
    • About your development and benefitsWe aim to unlock your potential and equip you with all the skills required to succeed in your role, whilst earning a full salary. This all starts with your induction where you get to know us and our business and continues with relevant training and development.Our people get benefits including:
  • Pension plan
  • Holiday - 23 days
  • Staff discount
  • Bonus
  • Company Car
  • Private Medical Cover for you
    • About usWolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first-choice specialist merchant for trade customers.We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards.

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